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Sucheta Kaw, Executive Secretary

Sucheta Kaw

Executive Secretary·Al Burooj Real Estate

United Arab Emirates

Bachelor's degree, Aviation and Hospitality Management

Work experience

Total years of experience: 3 years, 10 months

Executive Secretary

April 2014 - September 2015

Al Burooj Real Estate

Dubai, United Arab Emirates

April 2014 - September 2015

➢ Maintaining the CEO mails, phones calls, scheduling appointments.
➢ Follow up with the tenant regarding their query related to rent or sale of apartment .
➢ Maintaining the daily attendance and the leave request.
➢ Working for scheduling candidates for interview and there joining process including preparing of appointment letter.
➢ Working with the sales team to place the ads in the newspaper.
➢ Worked closely with manager for marketing the ads in the newspaper on daily basis
➢ Handling the company Dubbizel Account, Just Property, Just Rental, Bayut.com for the rental and sales ads
➢ Coordinating the artwork and space in the new paper for listing the property with media company.
Project Handling:
➢ Have closed worked for marketing of the PARKLANE HOTEL IN BUSINESSN BAY, where the company was associated f the sale of hotel units.

Company industry:
Real Estate
Job role:
Administration

Team leader

March 2012 - December 2013

Asian Heart Institute

Mumbai, India

March 2012 - December 2013

 Completion of admission & registration formalities & briefing patient relatives about the hospital policies.
 Providing estimates with regards to procedures with the proper bifurcations.
 Taking bookings for Cath lab & OT procedures & making online reservations for the same.
 Monitoring the collection of payment (through cash & credit card) & submission of collection/settlement reports on daily basis to the Account Department.
 Taking care of VIP patient during the hospital stay e.g. Admission, Payment follow up, handling queries & providing prompt response to feedback.
 Preparation of list for procedures scheduled on next day based on information provided by the concerned department.
 Conducting briefing on daily shift wise basis.
 Preparation of duty roster for the front office staff.
 Preparation of MIS report on daily & monthly basis.
 Training new recruitments in the department based on buddy training system.
 Monitoring the collection of foreign currency payment made by international patients.

Company industry:
Other Healthcare Services
Job role:
Administration

Hostess

September 2009 - February 2010

Westin Mumbai Garden City Hotel

Mumbai, India

September 2009 - February 2010

 Provide friendly and welcoming meet and greet services to all guest on entry to the restaurant
 Escort the guest to fully clean and set dining tables, assist with seating, present the menu and explains about the self-service or buffet or special live cooking station.
 Bid in a warm and friendly manner.
 To present a positive attitude and personality at all times during customer service and outside work area.
 Maintain a positive personality and attitude at all the times.
 Assist with any and all other services as requested by the restaurant supervisor.
 Responsible for the overall continuing cleanliness of the places of work.
 Responsive and flexible to any request for extra duties
 Carry out all other duties when assigned by the superior time to time

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Kingfisher training Academy

May 2012

May 2012

Bachelor's degree, Aviation and Hospitality Management

Australia

GPA (percentage): 95%

GPA (percentage): 95%

➢ Awarded as Best New Comer Employee of the month in June 2012. ➢ Awarded as "Kamal Ke Asians" for the month of November 2012. ➢ Completed Advanced Certificate Course in Aviation and Hospitality Management from Kingfisher Training Academy. ➢ Won an award in dancing in interschool competitions. ➢ Won certificates in debates in college level. ➢ Won certificates in Poster making and Brand- master Competition in college level. ➢ Certified in CRS GALILEO. MY INTEREST AND ACTIVITIES: ➢ Meeting people from different culture and learning about their culture. ➢ Dance is another form of art, which I appreciate and do (Kathak) ➢ I believe to keep on grooming myself as it will allows me to rectify, learn and develop myself as a better human being.

Mumbai University

June 2011

June 2011

Bachelor's degree, Economics

India

GPA (percentage): 64%

GPA (percentage): 64%

Graduate in Economics

Higher Secondary College

May 2007

May 2007

High school or equivalent, Science

India

GPA (percentage): 64%

GPA (percentage): 64%

➢ Completed Higher Secondary College (Science) from Mithibai College, Mumbai through Maharashtra Board in the year 2007 with 64.33% and have secured first class.

Chattrabhuj Narsee Memorial School Mumbai

January 2005

January 2005

High school or equivalent, School

India

GPA (percentage): 60%

GPA (percentage): 60%

➢ Completed ICSE (10th) from Chattrabhuj Narsee Memorial School Mumbai in the year 2005 with 60.83% and have secured first class. ACHIVEMENTS:

Skills

Microsoft Excel
Expert
Microsoft Excel
Expert
Office Administration
Expert
Office Administration
Expert
Phone Skills
Expert
Phone Skills
Expert
VIP
Expert
VIP
Expert
Front Office
Expert
Front Office
Expert
microsoft
Expert
microsoft
Expert
ENERGETIC
Beginner
ENERGETIC
Beginner
DOCUMENTATION
Beginner
DOCUMENTATION
Beginner
EXCEL
Beginner
EXCEL
Beginner
ORGANIZATIONAL SKILLS
Beginner
ORGANIZATIONAL SKILLS
Beginner
PROBLEM SOLVING
Beginner
PROBLEM SOLVING
Beginner
SELF MOTIVATED
Beginner
SELF MOTIVATED
Beginner
TEAM BUILDING
Beginner
TEAM BUILDING
Beginner
TEAM PLAYER
Beginner
TEAM PLAYER
Beginner
TELEPHONE
Beginner
TELEPHONE
Beginner
WORD
Beginner
WORD
Beginner
Microsoft Excel
Expert
Microsoft Excel
Expert
Office Administration
Expert
Office Administration
Expert
Phone Skills
Expert
Phone Skills
Expert
VIP
Expert
VIP
Expert
Front Office
Expert
Front Office
Expert

Languages

English

Expert

Hindi

Expert

Gujarati

Intermediate

Bengali

Intermediate

Training and Certifications

Training
Avaition & Hospitality
Advance Dimploma In Aviation & Hospitality Management
May 2009

Hobbies and interests

Dancing

 Won an award in dancing in interschool competitions