Chief Consulting Officer
Global Management Xperts Ltd.
Total des années d'expérience :41 years, 4 Mois
Responsible for the entire transcontinental operations of this management consulting firm with a focus on niche sectors and areas like automotive, higher education, technology, wellness, employability, skills development, organisational and individual capacity building, academic quality enhancement and general corporate consulting, coaching and performance enhancement as chief mentor in overall people’s and profit leadership role.
Some Major Achievements
- Made significant advancements in new business development, acquiring new clients across India and from the SAARC nations, Asia Pacific, GCC, West Africa and Russian federation.
- Conceived, developed and leading consulting and training verticals with focus in Automobiles, Information technology, Retailing, Healthcare, Education management, Managerial excellence, Branding, Business turnaround, Customer satisfaction, HR, Productivity, Leadership, Global Executive coaching, Mentoring, etc. to name a few.
- Spearheading the consulting and training firm from startup stage involved in academic and corporate consulting and Training services with annual revenue from Indian Rs. 17.2 million in 2004 into Rs. 526.3 million in 2016.
Responsibilities included the role of chief consultant with overall sales, marketing, development, key account management, project deliveries, revenue generation, etc. preciously as people’s and profit leader for all marketing and information technology related consulting business.
Some Major Achievements
- Proved to be an outstanding people leader, relationship marketer, revenue generator and profit centre head.
- Spearheaded and lead the key business units in marketing and IT consulting domains enhancing the service quality, depth and breadth of consulting services in Singapore and across Asia pacific Region.
- Acquired businesses from key accounts including Kodak, IBM, Sony, Carrefour, Audi, SingTel, Hyundai, Volkswagen, Seat and major US$ 3 billion Corporation in the ASEAN and Middle East.
- Designed and implemented various Business Process Reengineering, Organizational restructuring and TQM projects for large multinationals, supervised major CRM/ Integrated marketing communication plans and MIS/ ERP/ CRM projects for several top global brands.
- Demonstrated significant business development skills in generating business worth US$ 5.7 million in 25 months and improved annual profitability by 43.2% by creating balanced in-house, out sourcing and cost control in first 12 months.
Responsibilities included spearheading sales, marketing, product development, advertising, branding, public relations, corporate communication, and overall revenue generation, people’s and profit centre head in United Arab Emirates, and also in Russia and CIS markets.
Some Major Achievements
- Headed sales budgeting, annual business plans, formulated overall strategic marketing plans, redesigned channel sales of Nissan vehicle, parts & services across assigned market.
- Achieved a year-on-year sales growth of over 42 % after first 12 months with 5 years average growth of 37.2% and achieved record growth for Nissan from 1997 to 2000.
- Achieved significant rise in monthly average sales of Nissan vehicles in the assigned markets with all-time best monthly sales records and received Nissan's best parts operations (WPPC) awards for 3 years (1997-1999).
- Spearheaded brand building plans & product management strategies and managed advertising, PR, marketing communications, principal liaison, dealer support, customer satisfaction and staff training.
- Identified & implemented major change management programs for operational convenience & efficiency including TQM for greater customer satisfaction & Time management programs to improve profits.
- Improved and economized the entire gamut of marketing communication activities including advertising, PR & Promotional activities, designed and conducted extensive in-depth market research and effective direct marketing activities.
- Closely worked with product development team in Japan to coordinate market focused product development, and managed complete product life cycle including test marketing, market trends analysis, launches achieving record sales.
Responsibilities included spearheading sales, marketing, product development, advertising, branding, public relations, corporate communication, and overall revenue generation, people’s and profit centre head in the designated United Arab Emirates, and also in Russia and CIS markets.
Some Major Achievements
- Identified major troubled areas, suggested counter measures to the top management and implemented major divisional change management programs to improve profits for Ford and its subsidiary Mazda vehicles and automotive sales, parts, services.
- Turned around to under-performing dealerships. Reversed losses and significantly improved Profits by 250% by efficiently managing overall sales-service-parts operations, achieved 3 years average growth of 107.5%.
- Formulated and implemented major business process reengineering programs, developed effective Sales and Customer satisfaction training courses for executives and managers.
- Taken up extensive inter-continental travel to streamline distributor level operations, inventory with efficient supply chain management plans, improved sales process and effectively drawn and managed marketing communication plans.
Responsibilities included spearheading sales, marketing, product development, advertising, branding, public relations, corporate communication, and overall revenue generation, people’s and profit centre head in the designated United Arab Emirates, and also in Russia and CIS markets.
Some Major Achievements
- Headed the overall sales and marketing operations of US$ 860 million market dealing in Lexus and Toyota car sales, parts, services, and played key role in achieving 72% market share for Toyota in Bahrain market.
- Achieved 100% service rate in Toyota Genuine parts, solving major logistics problems, introduced efficient supply chain management, successfully managed recruitment, training and computerization of the divisions.
- Increased significant showroom and service workshop traffic, recovered genuine parts market share in the assigned markets.
- Successfully launched several major new models including Lexus and Camry, designed & implemented distributor level CS policies, market specific marketing communication and efficiently managed the sales & product training programs across the market.
- Received Toyota's Sales, Parts & Service Middle East awards for 3 years (1991-93) and won prestigious global TIAA (Toyota International Advertising Awards) award in 1993.
Started my full time career as a creative head for 1 year in a growing full service advertising agency and later took up the role of overall profit centre head for 2 years in pan India operations and 3 years in Spain and Cyprus operations spending nearly 7 years with the group in India and Europe.
Some Major Achievements
- Started as one of the founding members and contributed significantly in all creative and techno-commercial functions consisting of conceptualizing, visualizing, copy writing, script writing, photography, film making, production, client relations, etc. and was promoted from Creative Director to Chief Executive of Indian operations after 2 years
- Generated Rs. 395 million in annual revenue from Rs. 78 million annual turnovers and established the company as one of the top ten ad agencies in India in 4 years and played key role in achieving 4 years average growth of 73.7%.
- Exceptional performance of the Indian market offered the opportunities to head newly acquired European subsidies where reversed the losses and improved the turnover by nearly 700% in 5 years of tenure by heading efficiently and profitably in Spain and Cyprus markets catering clients across West Europe.
- Demonstrated exceptional business/ organizational development abilities and outstanding man management & strategic planning skills and successfully oversaw all departments including creative, account management, production, etc. handled many major national and international campaigns of top local and global brands.
MBA - Master of Business Administration
B. COM (HONS.) - Bachelor of Commerce in Accountancy Honours, 1984 University of Calcutta, Kolkata, India
