Sudin Ravi

Leading Network Security Implementation team for Intertec Systems LLC.

Responsibilities:
• Ensure the development of policies, procedures & documentations of Cyber SOC.
• Establish, document and manage the scope, schedule and resource allocation for projects and sustaining activities to ensure successful project execution.
• Implement and maintain integrated work schedules and plans which ensure that the necessary deliverables are ready and available.
• Oversee the daily operations of SOC comprising of L2-SOC Analysts, L2-Device Managers and SOC Operators .
• Develop and maintain SOC documentations.
• Produce relevant cyber security metrics that allow the SOC to provide top management with metrics.
• Support Security analysts, Device managers in cyber operations.
• Analyze and manage the response to Cyber incidents affecting the client info and systems in accordance the client’s Incident Response Plan(IRP).
• Ensure the service quality as per defined SLAs.
• Have good command over Information security solutions and SIEM architecture for guiding the onsite team on the operations.
• Provide the bank necessary insights and advice in order to improve the information security posture.
• Troubleshoot issues wrt Imperva WAF, Cisco NIPS, F5 LTM, GTM, Fortigate firewalls, Checkpoint Firewalls, Cisco WSA, Cisco ESA.
• Co-ordinate with OEMs for root cause analysis and corrective action.

Current designation: Infrastructure Specialist.
Current role: Network Security Engineer.
Project Duration: June 2nd, 2014 till date.
Client: ManpowerGroup Inc, US.
Responsibilities:
• Configuration, maintenance and monitoring of the security network of Right Management (acquired company).
• Troubleshooting network-security issues involving Juniper Netscreen Firewalls, SRX Firewalls, Palo alto firewalls, Cisco ASAs, Checkpoint, F5 LTM, GTM, Link controller.
• Travelled to Client location at Milwaukee(US) as part of data center migrations twice.
• Involved in network security planning discussions with architects for datacenter migrations.
• CEHv9 certified.
• Working to resolve security vulnerabilities identified by IBM Qradar.
• Validating network security requests to make sure they stick to defined security policies.

Designation as on May 28, 2014:: IT Analyst.
Current Role: Network/System Admin.
Project Duration: Sept 12, 2012 to May 28, 2014.
Job Title: L3 Security Engineer.
Client: NetApp Inc., USA
Responsibilities:
• Configuration, maintenance and monitoring of the security network of NetApp Inc.
• Troubleshooting network issues involving Juniper Netscreen Firewalls, SRX Firewalls, Palo Alto Firewalls, Cisco ASA, Juniper SA, McAfee IDP and McAfee Web gateways.
• Working on resolving incidents and problem tickets on a daily basis.
• Working with different business and product vendors to find solution to complex issues.
• Grooming L2 Engineers in different security products.
• Updating knowledge base based on the issues resolved.
• Driving P1 and P2 troubleshooting calls with multiple teams to find and fix application issues.
• Preparing service improvement plans and executing them.

Designation as on Aug 10, 2012: Technology Analyst (IMS- Infrastructure Management Services)
First Project Duration: Jun 2007 to April 2010.
Job Title: Project Engineer (Service activation)
Client: Level3 communications Inc. USA.

Responsibilities:
1. Project Creation: Includes creation of WAP/MOP-SOW/System Plan and any other requests (GCR/Facilities).
2. Project Engineering: TNE WO/ Remedy Site Package updating.
3. Material procurement and verification: Raising Part Requests/ordering and verification of materials needed.
4. Project Co-ordination: Constant interaction with various groups (Testing/facilities/OSP/WFM/TNOC/Planning/Provisioning/Project Management/3help support) involved in project completion.
5. Project Tracking & Closure: Follow up of projects till the closure within the SLA.

Tools: TNE, Granite, Clarify, BPM, Netbuild, Netsmart, Remedy, Circuit Vision, and ICG Granite.
• Working with the client “Level 3 Communications, USA” as a part of Capacity management and Transport Engineering team which comes under Service Activation.
• Our process aims at providing the required bandwidth for Level3’s Customers (Verizon Wireless, AT&T, Sprint, Qwest etc.) by the addition of ADMs and optical/electrical cards in different ADMs(Lucent, Fujitsu, Cisco, Ciena, Nortel ADMs) in Level3’s Network.
• We work on IMTs and ring design also.

For Feb 2009:
Job Title: TNT Tester (Network Testing).
Responsibilities:
• Working with the client “Level 3 Communications, USA” as a part of TNT team.
• Configuration & Provisioning of Level3 SONET Circuits as per the design.
• End to end circuit testing with Test pattern and Loop back testing.
• Disconnect of Circuits.
• Working with other operators for end to end testing of the circuits.
• Ensure on time task completion from our end within SLA limits.
• Training to subordinates about new technology and Processes.
• Real time closure of Order Handling System (CLARIFY Software) tasks.
• Real time updating of Network Management Systems. (EMS/NMS) of different vendor like Nortel, Lucent, Ciena.
• Input to team performance statistics and reports.
• Interfacing with peer groups like Capacity Management, Design and Planning & Field Teams within Level3.
• Interacting with Level3 teams to meet various requirements.

Bandwidth handled: DS3, OC3, OC12 and OC48. (OCn ~SONET Standard)
Tools: Clarify Order Management; Nextgen as Database tool; Trailblazer for configuration in NMS.
NMS/EMS Handling:
• Alcatel 1631 and Titan 5500 with TL1 commands.
• Lucent Wavestar for Lucent DMX.
• Ciena Node manager for Ciena Core-Director.
• Nortel Preside for Nortel LH.


Second Project Duration: From May 2010 to Aug 10 2012

Job Title: Juniper Technical Support L2 Engineer
Client: Juniper Networks Inc.

Responsibilities:

• Live troubleshooting of network issues involving Juniper Firewalls for global customers.
• Helping to configure various features on firewalls for customers.
• Customer handling and case management.
• Creation of RMAs for firewall replacements and co-ordination with Customer care and Logistics team.
• Value adds to Junipers Knowledge Base by documenting known issues/solutions/configuration/troubleshooting steps in the form of KB articles.
• Had given the responsibility of shift lead for the month of February and March.
• Had worked on SSG5, SSG20, SSG140, SSG320/M, SSG550/M, NS5s, NS50, NS208 .
• Currently working on high end firewalls - ISG and NS500/NS5200/NS5400 for business critical customers.
• Worked on IPsec VPN issues, NSRP issues, Multicast issues, BGP and OSPF issues, Screening issues etc.
• Knowledge on TCP/IP, DHCP, DNS.