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Suhail Ahmad Muathen, Cash Management and Bank Relations Officer

Suhail Ahmad Muathen

Cash Management and Bank Relations Officer·Mahmood Saeed Snacks Company

Saudi Arabia

Diploma, Computer technology _ Technical support

Work experience

Total years of experience: 16 years, 3 months

Cash Management and Bank Relations Officer

May 2021 - October 2023

Mahmood Saeed Snacks Company

Jeddah, Saudi Arabia

May 2021 - October 2023

Manage daily cash operations, ensuring accuracy and adherence to financial standards.

Oversee banking transactions, including check processing and fund transfers.

Coordinate with banking institutions to facilitate smooth operations and resolve issues promptly.

Prepare periodic cash flow reports and analyze financial movements.

Ensure compliance with banking policies and anti-money laundering regulations.

Implement strategies to optimize cash handling processes and minimize errors.
Company industry:
Manufacturing
Job role:
Accounting and Auditing

Seasonal Project Manage

May 2023 - July 2023

Al-Maqsad Company

Jeddah, Saudi Arabia

May 2023 - July 2023

Directed the full project lifecycle for the Ministry of Education’s Schools League water-supply initiative—a seasonal program—covering over 400 sites across all Saudi regions.

Led cross-functional teams of 10+ technicians and logistics personnel to ensure timely installation and operation of drinking-water stations in compliance with Saudi water-quality standards.

Supervised the efficient distribution of more than 50, 000 cartons of bottled water to participating schools, maintaining seamless supply-chain operations.

Negotiated and managed supplier contracts and procurement processes, achieving a 15% reduction in costs while upholding 100% delivery reliability.

Implemented real-time tracking and quality-assurance protocols, reducing service interruptions by 30%.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Seasonal Project Manage

April 2022 - June 2022

Al-Maqsad Company

Jeddah, Saudi Arabia

April 2022 - June 2022

Directed the full project lifecycle for the Ministry of Education’s Schools League water-supply initiative—a seasonal program—covering over 400 sites across all Saudi regions.

Led cross-functional teams of 10+ technicians and logistics personnel to ensure timely installation and operation of drinking-water stations in compliance with Saudi water-quality standards.

Supervised the efficient distribution of more than 50, 000 cartons of bottled water to participating schools, maintaining seamless supply-chain operations.

Negotiated and managed supplier contracts and procurement processes, achieving a 15% reduction in costs while upholding 100% delivery reliability.

Implemented real-time tracking and quality-assurance protocols, reducing service interruptions by 30%.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Store Supervisor

September 2018 - March 2020

Rubaiyat Modern Luxury Co

Jeddah, Saudi Arabia

September 2018 - March 2020

• Managed retail store operations, focusing on customer satisfaction and sales growth.
• Achieved a 20% increase in quarterly sales by implementing targeted marketing strategies.
• Trained team members on customer engagement techniques, improving overall service quality.
• Ensured merchandise presentation aligned with brand standards to enhance the shopping experience.
• Managed retail store operations, focusing on customer satisfaction and sales growth. • Achieved a 20% increase in quarterly sales by implementing targeted marketing strategies. • Trained team members on customer engagement techniques, improving overall service quality. • Ensured merchandise presentation aligned with brand standards to enhance the shopping experience.
‏⁦⁩
Company industry:
Fashion Design
Job role:
Beauty and Fashion

Operating manger

February 2016 - July 2017

Athman hotels group

Jeddah, Saudi Arabia

February 2016 - July 2017

Organization info:
• Bin Obaid group_ Athman hotels company limited, own and operate three hotels.

Job Description:
• Reviewing and auditing work processes, necessary improvements recommended.
• Potential deals, market situation analysis, and developing strategies plans.
• Analyzing market influential factors, competitive situation, and sales trend.
• Reviewing operations results, strategies, data, and financial analysis periodically.
• Reviewing and approving, government legislative developments processes, agents contracts, distributors contracts, and supplier contracts.
• Performing of staff evaluation, and proposal to increase or decrease salaries.
• Approving expenses, purchases, and contracts.
• Following-up the registration for the company trademark.
• Preparing all necessary documents and certificates to keep company in a legal status.
• Performing all necessary the correspondents with government authorities, and commercial firms, to achieve the company's goals, and maintaining relationships.
• Represent the company in conferences, seminars, meetings, exhibitions, and all public relations functions.
• Leading all schedule and non- schedule meetings.
• Reviewing the periodic reports, and annual reports, before submitted to the CEO and the chairman.
• Leading the teamwork to achieve the quality control policy.
• Performing all tasks, and responsibilities of the owner, In case of his absence.
• Approving plans for each department, and supervising all company activities.
• Analyzing reports of the Strategy Plan, and achieve goals.
• Following-up all procedures to achieve the general budget.
• Supervising the preparation of reports, and the final financial situation for all activities.
• Analyzing all technical, administrative difficulties, and report it.
• Ensure the achievement of principles and good manners between the teamwork.
• Following-up any guests complains received, and deal with it appropriately.
• Developing sector performance, and employees
Company industry:
Hospitality & Accomodation
Job role:
Management

Call Center Representative

August 2015 - February 2016

Mobily _ NCBS

Jeddah, Saudi Arabia

August 2015 - February 2016

Organization info:
• NCBS is a subsidiary of mobily.

Job Description:
• Currently working in the communications service center as a Technical support officer for home Internet (fiber-optics).
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Operations Officer / Head of Tellers

February 2006 - February 2015

Riyad Bank

Jeddah, Saudi Arabia

February 2006 - February 2015

Organization info:
• Riyadh Bank is one of the oldest banks in Saudi Arabia.

Job Description:
• I worked as sale and service banker in the Customer Service Department for 3 months and my duties involved: opening accounts, issuing cards, product marketing, issuance of clearances, bank certificates, and follow-up and solving customers' problems.
• I worked as a teller in the Operations Department for 4 years and my duties encompassed: counting and depositing cash, checks pay, issuance of bank checks, local and international transfers, dividend payments, and deductions of bank commissions.
• I worked as an operations administrator (head of tellers) in the Operations Department and my duties involved: management and preservation of cash, bank checks, customers' checks, credit cards, ATM cards. Also, I was in charge of overseeing other Tellers at work, resolving problems related to the department, and being in charge of the branch’s procurement section.
• I was assigned to work as Branch manager for a month, substituting the branch manager on leave.
• I worked in 12 other branches for the same bank.
Company industry:
Banking
Job role:
Banking

IT Officer

October 2005 - February 2006

Umm Al-Qura University

Mecca, Saudi Arabia

October 2005 - February 2006

Organization info:
• The Community College is a college that offers diploma degrees in technical and medical disciplines.

Job Description:
• I worked in the IT department but also had other roles such as working in the Dean’s secretarial office. In addition, I worked as Dean’s office manager, and worked in the registration department. I was also in charge of the security guards and other workers.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

IT Support Officer

October 2003 - December 2003

Hira general hospital.

Mecca, Saudi Arabia

October 2003 - December 2003

College training, for (2) months
Company industry:
Other Healthcare Services
Job role:
Support Services

Data Entry Officer

March 2003 - May 2003

Tawafa Establishment for Pilgrims of Turkey, and Muslims of Europe, America, and Australia

Mecca, Saudi Arabia

March 2003 - May 2003

Seasonal job, for (2) months.
Company industry:
Medical Hospital
Job role:
Information Technology

Wanderers Pilgrims Helper.

February 1999 - April 1999

Tawafa Establishment of Pilgrims of South East Asian States.

Mecca, Saudi Arabia

February 1999 - April 1999

Seasonal job, for (2) months.
Company industry:
Other Business Support Services
Job role:
Support Services

Education

Collage of technology

January 2004

January 2004

Diploma, Computer technology _ Technical support

Saudi Arabia

GPA (point): 3.05 out of 5

GPA (point): 3.05 out of 5

Technical support , Computer technology

Skills

Client Service

Expert

Management

Expert

Sales

Expert

Operational Due Diligence

Expert

External Clients

Expert

Typing

Expert

Office Work

Expert

Punctual targets & deadlines.

Expert

MS Office

Expert

Lead and motivate a teamwork.

Expert

Ability to work under pressure.

Expert

Good communication skills.

Expert

Speed of assimilation & learning.

Expert

computer Maintenance

Intermediate

Time management & achievement

Expert

Creative Thinking.

Expert

Passionate about work.

Expert

operation

Expert

teamwork

Expert

purchasing

Intermediate

people management

Expert

accounting

Intermediate

team leadership

Expert

report writing

Intermediate

problem solving

Expert

supervising

Expert

time management

Expert

retail

Intermediate

microsoft powerpoint

Intermediate

money

Intermediate

procurement

Intermediate

team management

Expert

operations management

Expert

laundry

Expert

sales coordination

Intermediate

sales support

Intermediate

sales representatives

Intermediate

purchasing management

Intermediate

marketing

Intermediate

key account management

Intermediate

rooms division

Intermediate

opera

Beginner

new store development

Intermediate

outlook

Expert

mail

Expert

payments

Intermediate

customer satisfaction

Expert

Branch Management

Intermediate

Management

Expert

Sales

Intermediate

Microsoft Excel

Intermediate

Customer Service

Expert

Cashiering

Expert

Administrative

Intermediate

Facility Management

Beginner

managerial accounting

Intermediate

Project Management

Intermediate

Cost Accounting

Intermediate

Branch

Expert

Financial Accounting

Intermediate

Administration

Expert

Microsoft Office

Expert

Data Entry

Expert

Catering

Beginner

Supply Chain Management

Intermediate

Logistics

Intermediate

Local Store Marketing

Expert

Camps

Intermediate

Purchase Management

Expert

Negotiation

Expert

Materials

Intermediate

Sales Growth

Intermediate

Public Relations

Expert

Client Service

Expert

Human Resources

Intermediate

Operational Due Diligence

Expert

External Clients

Expert

Social profiles

Languages

Arabic

Expert

English

Intermediate

Training and Certifications

Training
Leadership Skills
Droob
Jul 2020
Secrets of change
Al Kharj Chamber
Jul 2020
Revenue development
Al Kharj Chamber
Jul 2020
Remote team management
Al Kharj Chamber
Jul 2020
Problem solving methodology
Al Kharj Chamber
Jul 2020
Anti-Money Laundering
Droob
Jul 2020
Cyber security skills
Hail Chamber
Jul 2020
Cyber security skills
Hail Chamber
Jul 2020
Fundamentals and Principles of Financial Accounting-Part-2
Droob
Jul 2020
Wrong practices in banking and financial transactions
Droob
Jul 2020
Future Shifts in Financial and Banking Services
Droob
Jul 2020
The Foundations of Human Resources
Droob
Jul 2020
The Importance of Data Science and Artificial Intelligence
Droob
Jun 2020
Customer Service - Professional Interaction
Droob
Jun 2020
Business model generati
Inspiring
Jun 2020
IT in the Workplace - Master Microsoft Office
Droob
Jun 2020
Fundamentals of Management
Droob
Jun 2020
Labor Education according to Saudi Labor Law
Droob
Jun 2020
Introduction to Human Resources Funct
Droob
Jun 2020
Fundamentals and Principles of Financial Accounting-Part-1
Droob
Jun 2020
Cyber Security
Droob
Jun 2020
Project Management: Introduction
Droob
Jun 2020
Creative Thinking in the Workplace
Droob
Feb 2020
Store manager program
Rubayat co
Jul 2019
Scanning
Training Center ,Umm Al Qura university
Dec 2005
E.Language 3
Wall Street
Aug 2004
Computer Maintenance &Assembling , (A+) Hardware + software
Training Center ,Umm Al Qura university
May 2004
E.Language 4
Jeddah Int'l computer center
Jul 2001
Windows98 + Word 97
Jeddah Int'l computer center
Oct 2001