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Suhail Ahmad Muathen, Cash Management and Bank Relations Officer

Suhail Ahmad Muathen

Cash Management and Bank Relations Officer·Mahmood Saeed Snacks Company

Saudi Arabia

Diploma, Computer technology _ Technical support

Work experience

Total years of experience: 16 years, 3 months

Cash Management and Bank Relations Officer

May 2021 - October 2023

Mahmood Saeed Snacks Company

Jeddah, Saudi Arabia

May 2021 - October 2023

Manage daily cash operations, ensuring accuracy and adherence to financial standards.

Oversee banking transactions, including check processing and fund transfers.

Coordinate with banking institutions to facilitate smooth operations and resolve issues promptly.

Prepare periodic cash flow reports and analyze financial movements.

Ensure compliance with banking policies and anti-money laundering regulations.

Implement strategies to optimize cash handling processes and minimize errors.
Company industry:
Manufacturing
Job role:
Accounting and Auditing

Seasonal Project Manage

May 2023 - July 2023

Al-Maqsad Company

Jeddah, Saudi Arabia

May 2023 - July 2023

Directed the full project lifecycle for the Ministry of Education’s Schools League water-supply initiative—a seasonal program—covering over 400 sites across all Saudi regions.

Led cross-functional teams of 10+ technicians and logistics personnel to ensure timely installation and operation of drinking-water stations in compliance with Saudi water-quality standards.

Supervised the efficient distribution of more than 50, 000 cartons of bottled water to participating schools, maintaining seamless supply-chain operations.

Negotiated and managed supplier contracts and procurement processes, achieving a 15% reduction in costs while upholding 100% delivery reliability.

Implemented real-time tracking and quality-assurance protocols, reducing service interruptions by 30%.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Seasonal Project Manage

April 2022 - June 2022

Al-Maqsad Company

Jeddah, Saudi Arabia

April 2022 - June 2022

Directed the full project lifecycle for the Ministry of Education’s Schools League water-supply initiative—a seasonal program—covering over 400 sites across all Saudi regions.

Led cross-functional teams of 10+ technicians and logistics personnel to ensure timely installation and operation of drinking-water stations in compliance with Saudi water-quality standards.

Supervised the efficient distribution of more than 50, 000 cartons of bottled water to participating schools, maintaining seamless supply-chain operations.

Negotiated and managed supplier contracts and procurement processes, achieving a 15% reduction in costs while upholding 100% delivery reliability.

Implemented real-time tracking and quality-assurance protocols, reducing service interruptions by 30%.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Support Services

Store Supervisor

September 2018 - March 2020

Rubaiyat Modern Luxury Co

Jeddah, Saudi Arabia

September 2018 - March 2020

• Managed retail store operations, focusing on customer satisfaction and sales growth.
• Achieved a 20% increase in quarterly sales by implementing targeted marketing strategies.
• Trained team members on customer engagement techniques, improving overall service quality.
• Ensured merchandise presentation aligned with brand standards to enhance the shopping experience.
• Managed retail store operations, focusing on customer satisfaction and sales growth. • Achieved a 20% increase in quarterly sales by implementing targeted marketing strategies. • Trained team members on customer engagement techniques, improving overall service quality. • Ensured merchandise presentation aligned with brand standards to enhance the shopping experience.
‏⁦⁩
Company industry:
Fashion Design
Job role:
Beauty and Fashion

Operating manger

February 2016 - July 2017

Athman hotels group

Jeddah, Saudi Arabia

February 2016 - July 2017

Organization info:
• Bin Obaid group_ Athman hotels company limited, own and operate three hotels.

Job Description:
• Reviewing and auditing work processes, necessary improvements recommended.
• Potential deals, market situation analysis, and developing strategies plans.
• Analyzing market influential factors, competitive situation, and sales trend.
• Reviewing operations results, strategies, data, and financial analysis periodically.
• Reviewing and approving, government legislative developments processes, agents contracts, distributors contracts, and supplier contracts.
• Performing of staff evaluation, and proposal to increase or decrease salaries.
• Approving expenses, purchases, and contracts.
• Following-up the registration for the company trademark.
• Preparing all necessary documents and certificates to keep company in a legal status.
• Performing all necessary the correspondents with government authorities, and commercial firms, to achieve the company's goals, and maintaining relationships.
• Represent the company in conferences, seminars, meetings, exhibitions, and all public relations functions.
• Leading all schedule and non- schedule meetings.
• Reviewing the periodic reports, and annual reports, before submitted to the CEO and the chairman.
• Leading the teamwork to achieve the quality control policy.
• Performing all tasks, and responsibilities of the owner, In case of his absence.
• Approving plans for each department, and supervising all company activities.
• Analyzing reports of the Strategy Plan, and achieve goals.
• Following-up all procedures to achieve the general budget.
• Supervising the preparation of reports, and the final financial situation for all activities.
• Analyzing all technical, administrative difficulties, and report it.
• Ensure the achievement of principles and good manners between the teamwork.
• Following-up any guests complains received, and deal with it appropriately.
• Developing sector performance, and employees
Company industry:
Hospitality & Accomodation
Job role:
Management

Call Center Representative

August 2015 - February 2016

Mobily _ NCBS

Jeddah, Saudi Arabia

August 2015 - February 2016

Organization info:
• NCBS is a subsidiary of mobily.

Job Description:
• Currently working in the communications service center as a Technical support officer for home Internet (fiber-optics).
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Operations Officer / Head of Tellers

February 2006 - February 2015

Riyad Bank

Jeddah, Saudi Arabia

February 2006 - February 2015

Organization info:
• Riyadh Bank is one of the oldest banks in Saudi Arabia.

Job Description:
• I worked as sale and service banker in the Customer Service Department for 3 months and my duties involved: opening accounts, issuing cards, product marketing, issuance of clearances, bank certificates, and follow-up and solving customers' problems.
• I worked as a teller in the Operations Department for 4 years and my duties encompassed: counting and depositing cash, checks pay, issuance of bank checks, local and international transfers, dividend payments, and deductions of bank commissions.
• I worked as an operations administrator (head of tellers) in the Operations Department and my duties involved: management and preservation of cash, bank checks, customers' checks, credit cards, ATM cards. Also, I was in charge of overseeing other Tellers at work, resolving problems related to the department, and being in charge of the branch’s procurement section.
• I was assigned to work as Branch manager for a month, substituting the branch manager on leave.
• I worked in 12 other branches for the same bank.
Company industry:
Banking
Job role:
Banking

IT Officer

October 2005 - February 2006

Umm Al-Qura University

Mecca, Saudi Arabia

October 2005 - February 2006

Organization info:
• The Community College is a college that offers diploma degrees in technical and medical disciplines.

Job Description:
• I worked in the IT department but also had other roles such as working in the Dean’s secretarial office. In addition, I worked as Dean’s office manager, and worked in the registration department. I was also in charge of the security guards and other workers.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

IT Support Officer

October 2003 - December 2003

Hira general hospital.

Mecca, Saudi Arabia

October 2003 - December 2003

College training, for (2) months
Company industry:
Other Healthcare Services
Job role:
Support Services

Data Entry Officer

March 2003 - May 2003

Tawafa Establishment for Pilgrims of Turkey, and Muslims of Europe, America, and Australia

Mecca, Saudi Arabia

March 2003 - May 2003

Seasonal job, for (2) months.
Company industry:
Medical Hospital
Job role:
Information Technology

Wanderers Pilgrims Helper.

February 1999 - April 1999

Tawafa Establishment of Pilgrims of South East Asian States.

Mecca, Saudi Arabia

February 1999 - April 1999

Seasonal job, for (2) months.
Company industry:
Other Business Support Services
Job role:
Support Services

Education

Collage of technology

January 2004

January 2004

Diploma, Computer technology _ Technical support

Saudi Arabia

GPA (point): 3.05 out of 5

GPA (point): 3.05 out of 5

Technical support , Computer technology
View attachment

Skills

Client Service
Expert
Client Service
Expert
Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Operational Due Diligence
Expert
Operational Due Diligence
Expert
External Clients
Expert
External Clients
Expert
Typing
Expert
Typing
Expert
Office Work
Expert
Office Work
Expert
Punctual targets & deadlines.
Expert
Punctual targets & deadlines.
Expert
MS Office
Expert
MS Office
Expert
Lead and motivate a teamwork.
Expert
Lead and motivate a teamwork.
Expert
Ability to work under pressure.
Expert
Ability to work under pressure.
Expert
Good communication skills.
Expert
Good communication skills.
Expert
Speed of assimilation & learning.
Expert
Speed of assimilation & learning.
Expert
computer Maintenance
Intermediate
computer Maintenance
Intermediate
Time management & achievement
Expert
Time management & achievement
Expert
Creative Thinking.
Expert
Creative Thinking.
Expert
Passionate about work.
Expert
Passionate about work.
Expert
operation
Expert
operation
Expert
teamwork
Expert
teamwork
Expert
purchasing
Intermediate
purchasing
Intermediate
people management
Expert
people management
Expert
accounting
Intermediate
accounting
Intermediate
team leadership
Expert
team leadership
Expert
report writing
Intermediate
report writing
Intermediate
problem solving
Expert
problem solving
Expert
supervising
Expert
supervising
Expert
time management
Expert
time management
Expert
retail
Intermediate
retail
Intermediate
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
money
Intermediate
money
Intermediate
procurement
Intermediate
procurement
Intermediate
team management
Expert
team management
Expert
operations management
Expert
operations management
Expert
laundry
Expert
laundry
Expert
sales coordination
Intermediate
sales coordination
Intermediate
sales support
Intermediate
sales support
Intermediate
sales representatives
Intermediate
sales representatives
Intermediate
purchasing management
Intermediate
purchasing management
Intermediate
marketing
Intermediate
marketing
Intermediate
key account management
Intermediate
key account management
Intermediate
rooms division
Intermediate
rooms division
Intermediate
opera
Beginner
opera
Beginner
new store development
Intermediate
new store development
Intermediate
outlook
Expert
outlook
Expert
mail
Expert
mail
Expert
payments
Intermediate
payments
Intermediate
customer satisfaction
Expert
customer satisfaction
Expert
Branch Management
Intermediate
Branch Management
Intermediate
Management
Expert
Management
Expert
Sales
Intermediate
Sales
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Customer Service
Expert
Customer Service
Expert
Cashiering
Expert
Cashiering
Expert
Administrative
Intermediate
Administrative
Intermediate
Facility Management
Beginner
Facility Management
Beginner
managerial accounting
Intermediate
managerial accounting
Intermediate
Project Management
Intermediate
Project Management
Intermediate
Cost Accounting
Intermediate
Cost Accounting
Intermediate
Branch
Expert
Branch
Expert
Financial Accounting
Intermediate
Financial Accounting
Intermediate
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Data Entry
Expert
Data Entry
Expert
Catering
Beginner
Catering
Beginner
Supply Chain Management
Intermediate
Supply Chain Management
Intermediate
Logistics
Intermediate
Logistics
Intermediate
Local Store Marketing
Expert
Local Store Marketing
Expert
Camps
Intermediate
Camps
Intermediate
Purchase Management
Expert
Purchase Management
Expert
Negotiation
Expert
Negotiation
Expert
Materials
Intermediate
Materials
Intermediate
Sales Growth
Intermediate
Sales Growth
Intermediate
Public Relations
Expert
Public Relations
Expert
Client Service
Expert
Client Service
Expert
Human Resources
Intermediate
Human Resources
Intermediate
Operational Due Diligence
Expert
Operational Due Diligence
Expert
External Clients
Expert
External Clients
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Training
Leadership Skills
Droob
Jul 2020
Secrets of change
Al Kharj Chamber
Jul 2020
Revenue development
Al Kharj Chamber
Jul 2020
Remote team management
Al Kharj Chamber
Jul 2020
Problem solving methodology
Al Kharj Chamber
Jul 2020
Anti-Money Laundering
Droob
Jul 2020
Cyber security skills
Hail Chamber
Jul 2020
Cyber security skills
Hail Chamber
Jul 2020
Fundamentals and Principles of Financial Accounting-Part-2
Droob
Jul 2020
Wrong practices in banking and financial transactions
Droob
Jul 2020
Future Shifts in Financial and Banking Services
Droob
Jul 2020
The Foundations of Human Resources
Droob
Jul 2020
The Importance of Data Science and Artificial Intelligence
Droob
Jun 2020
Customer Service - Professional Interaction
Droob
Jun 2020
Business model generati
Inspiring
Jun 2020
IT in the Workplace - Master Microsoft Office
Droob
Jun 2020
Fundamentals of Management
Droob
Jun 2020
Labor Education according to Saudi Labor Law
Droob
Jun 2020
Introduction to Human Resources Funct
Droob
Jun 2020
Fundamentals and Principles of Financial Accounting-Part-1
Droob
Jun 2020
Cyber Security
Droob
Jun 2020
Project Management: Introduction
Droob
Jun 2020
Creative Thinking in the Workplace
Droob
Feb 2020
Store manager program
Rubayat co
Jul 2019
Scanning
Training Center ,Umm Al Qura university
Dec 2005
E.Language 3
Wall Street
Aug 2004
Computer Maintenance &Assembling , (A+) Hardware + software
Training Center ,Umm Al Qura university
May 2004
E.Language 4
Jeddah Int'l computer center
Jul 2001
Windows98 + Word 97
Jeddah Int'l computer center
Oct 2001