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Suhail Otoum, IT Consultant

Suhail Otoum

IT Consultant·Fortibits Data Management & Cyber Security

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 22 years, 2 months

IT Consultant

September 2024 - Present

Fortibits Data Management & Cyber Security

Abu Dhabi, United Arab Emirates

September 2024 - Present

• Advising clients on cybersecurity architecture, control, and standards
conformance (NIST, ISO 27001, GDPR, UAE IA).
• Developing hybrid IT infrastructures aligned with TOGAF standards.
• Spearheaded the deployment of MDR, SIEM, and EDR solutions for threat
detection and response.

Company industry:
IT Services
Job role:
Information Technology

IT Director

March 2016 - September 2024

Tahaluf Al Emarat

Abu Dhabi, United Arab Emirates

March 2016 - September 2024

• Directed IT operations for a 1, 500+ user enterprise covering governance, SOC,
and cybersecurity.
• Achieved multiple certifications: ISO 27001, 27701, 22301, 20000, 9000, 45000,
GDPR, and UAE IA (94% compliance in 2024).
• Deployed business continuity and disaster recovery frameworks with hybrid
cloud/on-prem architecture (99.5% RTO/RPO).
• Oversaw SOC operations integrating real-time threat intelligence.
• Delivered infrastructure architecture for government projects ensuring
compliance and security.

Company industry:
IT Services
Job role:
Management

IT Manager

October 2006 - January 2016

ESKADENIA Software

Amman, Jordan

October 2006 - January 2016

• Managed enterprise IT operations and infrastructure, supporting large-scale
deployments.
• Led the infrastructure delivery project that established a robust VDI framework
for Lockton Insurance, enhancing data security and compliance measures, which
are now integral to operations for 200+ employees across the organization.

Company industry:
IT Services

Network Support Specialist

January 2004 - January 2006

Al Hijaz Trading Est.

Riyadh, Saudi Arabia

January 2004 - January 2006

• Provided network and systems support ensuring uptime and secure
connectivity.

Company industry:
Telecommunications

IT Support Technician

July 2003 - March 2004

London Educational Centre

Amman, Jordan

July 2003 - March 2004

• Maintained IT infra and services to successfully service educational operations.

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Education

Applied Science Private University

June 2003

June 2003

Bachelor's degree, Computer Science

Jordan

GPA (percentage): 77%

GPA (percentage): 77%

Skills

IT
Expert
IT
Expert
IT Management
Expert
IT Management
Expert
Backup
Expert
Backup
Expert
IT Architecture
Expert
IT Architecture
Expert
Cyber Security
Expert
Cyber Security
Expert
OT Security
Intermediate
OT Security
Intermediate
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
MICROSOFT
Expert
MICROSOFT
Expert
NETWORK ADMINISTRATION
Expert
NETWORK ADMINISTRATION
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
INFORMATION SECURITY
Expert
INFORMATION SECURITY
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
APPLETALK
Expert
APPLETALK
Expert
BACKUP
Expert
BACKUP
Expert
EIGRP
Expert
EIGRP
Expert
IPX/SPX
Expert
IPX/SPX
Expert
Applications security
Expert
Applications security
Expert
Servers administration
Expert
Servers administration
Expert
Firewalls security
Expert
Firewalls security
Expert
Load balancing
Expert
Load balancing
Expert
Services KPIs, SLA and OLA
Expert
Services KPIs, SLA and OLA
Expert
Security and compliance audit
Expert
Security and compliance audit
Expert
AUTOMATION
Intermediate
AUTOMATION
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPONENT BASED SOFTWARE ENGINEERING
Intermediate
COMPONENT BASED SOFTWARE ENGINEERING
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
GENERAL DATA PROTECTION REGULATION GDPR
Intermediate
GENERAL DATA PROTECTION REGULATION GDPR
Intermediate
INTERNAL AUDITING
Intermediate
INTERNAL AUDITING
Intermediate
ISO IEC 27001
Intermediate
ISO IEC 27001
Intermediate
IT GOVERNANCE
Intermediate
IT GOVERNANCE
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
Business Continuity
Expert
Business Continuity
Expert
Palo Alto Firewalls Management
Expert
Palo Alto Firewalls Management
Expert
UAE IA compliance
Expert
UAE IA compliance
Expert
Disaster Recovery
Expert
Disaster Recovery
Expert
SOC Management and architecture
Expert
SOC Management and architecture
Expert
AWS Cloud
Expert
AWS Cloud
Expert
Azure DevOps
Expert
Azure DevOps
Expert
DevSecOps
Expert
DevSecOps
Expert
Ethical Hacking
Expert
Ethical Hacking
Expert
ISO 20000 Compliance
Expert
ISO 20000 Compliance
Expert
ISO 27001 Compliance
Expert
ISO 27001 Compliance
Expert
Azure Cloud
Expert
Azure Cloud
Expert
Microsoft 365
Expert
Microsoft 365
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
CRISC
Jun 2023
Microsoft 365
Policy Framework & standards conformance
Cybersecurity: CEH
Microsoft: MCSE, MCDBA, MCP
ILM level 5
ILM level 3
ISO 27001 ISMS certified lead auditor
Dec 2023
Infoblox CDCA
Jan 2021
CISM
Feb 2023
Palo Alto’s NSE
Nov 2022
Rubrik RCE
Dec 2022
MCSE 2002
Aug 2003
F5 Administration
May 2021 - May 2023