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Suhail Usman, Data Steward / Business Performance Analyst / System Analyst / MIS Team Leader

Suhail Usman

Data Steward / Business Performance Analyst / System Analyst / MIS Team Leader·Riyad Bank via Vendor Employment

Saudi Arabia

Diploma, Project Management Professional (PMP) certification

Work experience

Total years of experience: 29 years, 6 months

Data Steward / Business Performance Analyst / System Analyst / MIS Team Leader

August 2006 - Present

Riyad Bank via Vendor Employment

Riyadh, Saudi Arabia

August 2006 - Present

Data Steward, February 2012 - Present

Serving in Information Governance unit of Business Intelligence & Competency Center (BICC), where my job responsibility covers the following:
• Actively manage data.
• Maximize the value of the data.
• Align the availability of the data with business priorities.
• Continuously improve data quality using business rules.
• Increase the trust in data and information.
• Reviewing business cases and confirming business requirements

Business Performance Analyst, May 2011 - January 2012

Served in Retail Banking Finance & Planning unit where I was responsible for the following:
• Producing analytics to leverage insight for senior management to evaluate strategic and operational KPI’s.
• Co-ordination between Business and different MIS to make sure the availability and authenticity of information.

MIS Team Lead, February 2009 - April 2011

Served in MIS unit of Consumer Finance Department of Retail Banking where I was responsible for the following:
• Develop and Lead MIS unit
• Providing analysis and reports to different business and operational units of the bank
• Gathering user requirements with the help of interviews, existing systems & documents.
• Raising CR’s (Change Requests)
• Reviewing business cases and confirming business requirements
• Co-ordination between Business and IT
• Involvement in testing and implementation of business requirements as a business user

System Analyst, August 2006 - January 2009

Served in MIS unit of E-Banking Department of Retail Banking where I was responsible for the following:
• Providing analysis and reports to different business and operational units of the bank
• Upgrade in-house developed software’s to VB.Net
• Raising CR’s (Change Requests)
• Co-ordination between Business and IT
• Reviewing business cases and confirming business requirements
• Involvement in testing and implementation of business requirements as a business user

Company industry:
Banking
Job role:
Information Technology

System Analyst

January 2004 - August 2006

L’azurde Group of Industrial Investment

Riyadh, Saudi Arabia

January 2004 - August 2006

L’azurde Group is one of the biggest jewelry designer and manufacturer in Saudi Arabia. Company has several showrooms in Saudi Arabia and Middle East.
Worked as a System Analyst in the IT department and was responsible for the following:
• Analyzing requirements.
• Maintaining Applications
• User Support
• Development of new systems and upgradation of old software’s
• Reports Development

Company industry:
Industrial Production
Job role:
Information Technology

Project Team Leader / System Analyst

December 2002 - January 2004

Ecology & Environment of Saudi Arabia Limited

Khobar, Saudi Arabia

December 2002 - January 2004

EESAL is an Environmental Research Company. Company conducts interviews for the after effects of 1991 Gulf War. Interviews are taken on paper questionnaire and later on required to make available electronically.

Lead the team of 8 members which includes software developers, data entry operators and database administrator.

Was responsible for the following:
• Preparing project timelines
• Job assignment and confirming the delivery within timelines
• Analyzing requirements
• Development of QC Process of the Data
• Software development using Visual Basic .NET and Microsoft SQL Server

Company industry:
Other Business Support Services
Job role:
Information Technology

Project Leader

April 2001 - December 2002

Zainy Systems & Solutions

Jeddah, Saudi Arabia

April 2001 - December 2002

ZSS was a sister concern of Abbar & Zainy group which was initiated to develop customized software’s.

Being a project leader, I worked on the state-of-the-art "Patient Tracking & Visit Control System" for the Medical Insurance Providers in Saudi Arabia. Few highlights of the system;
• Online Approval
• Online card validation
• Online Cancellation
• ICD-10 incorporated
• Automated Data downloading and update
• Automated Uploading
• Online Billing to Medical Insurance Providers
• User defined Queries
• Timely Updates
• Statistical reports

Also worked on the development of software’s for SYMBOL Pocket PC. These programs were developed under Microsoft Embedded Visual Tools for Windows CE.

Was responsible for the following:
• System Analysis & Design
• Team Management
• Setting deliverables & follow-up for timely delivery
• Job scheduling and assignments to team members
• Developing software modules using VB6

Company industry:
IT Services
Job role:
Information Technology

Project Leader / Analyst Programmer

April 2000 - April 2001

Auriga Associates

Karachi, Pakistan

April 2000 - April 2001

I was leading a team of 6 software developers for the development of “Integrated Human Resource Management System (IHRIS)" for CITIBANK Pakistan. This system was developed for Client/Server & Intranet Environment.

Was responsible for the following:
• Performance reporting to Project Manager on weekly and monthly basis
• Managing change requests
• Team Management
• Job scheduling & assignment to team members
• Client coordination

Company industry:
IT Services
Job role:
Information Technology

Senior Computer Programmer

June 1998 - April 2000

Softronic Systems (Pvt.) Ltd.

Karachi, Pakistan

June 1998 - April 2000

Leading software house in Pakistan for customized software development since 1985.

My major responsibilities were to look after the maintenance of previously developed systems and development of new systems. Systems were developed under Visual Basic, Visual FoxPro & Developer 2000/Oracle.
• Development of new system under Developer 2000 / Oracle & Visual Basic.
• Maintenance of Sales Systems in Visual FoxPro which was a multi-user System, being run under Novell NetWare Network With Windows’95 Clients.
• Maintenance of systems developed under Developer 2000/Oracle. Which are being run under Windows NT Network with Windows’95 Clients connected via TCP/IP Protocols.

Company industry:
IT Services
Job role:
Information Technology

Computer Programmer

February 1998 - June 1998

J&M Clothing Company (Pvt.) Ltd.

Karachi, Pakistan

February 1998 - June 1998

It was a short term contract during which I was assigned for the following:
• Developed Multi-user "Production Control System" in Visual FoxPro, which is being run under Windows NT Network.
• Established Windows NT Network for the Company.

Company industry:
Industrial Production
Job role:
Information Technology

Computer Programmer

December 1996 - January 1998

United Trade International

Karachi, Pakistan

December 1996 - January 1998

During my tenure with the company, I worked on the development of a Single User "Indenting system" for their Indenting Purpose in FoxPro 2.6.

Company industry:
Other Business Support Services
Job role:
Information Technology

Education

Project Management Institute

July 2011

July 2011

Diploma, Project Management Professional (PMP) certification

United States

Virtual University of Pakistan

February 2009

February 2009

Master's degree, MBA in MIS

Pakistan

Al-Khair University

January 2000

January 2000

Bachelor's degree, Computer Science

Pakistan

Ace Aims (Pvt.) Ltd.

March 1998

March 1998

Diploma, Developer 2000 Certificate Course

Pakistan

Ace Aims (Pvt.) Ltd.

December 1997

December 1997

Diploma, Oracle Certificate Course

Pakistan

Petroman Training Institute

December 1996

December 1996

Diploma, Diploma in Computer Science

Pakistan

Skills

Information Systems Development
Expert
Information Systems Development
Expert
Performance Measurement
Expert
Performance Measurement
Expert
Business Analysis
Expert
Business Analysis
Expert
Project Management
Expert
Project Management
Expert
Team Leadership
Expert
Team Leadership
Expert
Software Development
Expert
Software Development
Expert
Service Level Agreement
Intermediate
Service Level Agreement
Intermediate
Project Management
Intermediate
Project Management
Intermediate
Process Re-Engineering
Intermediate
Process Re-Engineering
Intermediate
Software Implementation and testing
Expert
Software Implementation and testing
Expert
System Analysis
Expert
System Analysis
Expert
Team building and leading
Intermediate
Team building and leading
Intermediate
KRI & KPI development
Intermediate
KRI & KPI development
Intermediate
Target setting and Performance measurement
Intermediate
Target setting and Performance measurement
Intermediate
Process improvement
Intermediate
Process improvement
Intermediate
Information Systems Development
Expert
Information Systems Development
Expert
Performance Measurement
Expert
Performance Measurement
Expert
Business Analysis
Expert
Business Analysis
Expert
Team Leadership
Expert
Team Leadership
Expert

Languages

English
Expert
Urdu
Expert

Memberships

PMI (Project Management Institute)

Member

August 2010

Training and Certifications

Certifications
PMP
Management Institution
Jan 2011 - Jan 2011