Risk Management Consultant
Agon IT Solutions
Total years of experience :12 years, 3 Months
Leading Global Bank
Risk Management Dept, AGON IT SOLUTIONS
Handle the Risk and Compliance department to implement and monitor the best
standards and to prevent and detect organizational fraud.
Work with Product and IT teams to improve efficiency of control environments
through implementation of automation and process improvement
Applies knowledge of fraud schemes, general areas of vulnerability, reimbursement
methodologies, and relevant industry standard best practices to find suspicious
patterns.
Applies independent judgment to create investigative work plans and develop case
strategies based upon analysis.
Conducting risk assessments, performing compliance audits, creating and
monitoring compliance and fraud related reports
Educate and train the business departments and to create Anti-fraud awareness
across the organization
IT Risk Management and Fraud Prevention Dept, RAK Bank, UAE
Handling Fraud risk management, Business Analysis for all retail products of the bank
for PAN UAE
Majorly gained working experience on the SAS Enterprise level system
Handle the Fraud Risk management at enterprise level and act as second line of defence
in risk management for both Internal and the External breach of policies and counter
attacks for the organization.
Responsible to research and monitor fraud via the SAS Enterprise level fraud monitoring
system
Recommend new rules and tweak the existing rules based on the current fraud trends
and based on historic data mined
To suggest and recommend the business units and Sr. Management to enhance the
rules & process changes for effective Risk mitigation and avoidance
To guide the stake holders in all investigations with clear concise communication
Documentation of each and every case investigated and review.
Make sound subjective decisions to identify any accounts demonstrating high-risk
behaviour to maintain the security standards across the SLA and PLA to maintain BAU.
Perform constant data mining activities and keep the Sr. Management up-to-date with
the risk trends within the firm and provide the grid for effective process optimization
Risk Management Executive |
Part of the strategy & product management teams and Lead the Risk & Fraud management, Predictive modelling, compliance, Payment solution, Business Analysis and disputes and chargebacks in the ecommerce business.
Handled the Enterprise risk & products for 3 GCC countries and act as first & second line of defense along with the technology team for necessary amendments.
End to end development and validation of the fraud detection models to minimize fraud
loss and chargeback rates through the prevention, detection and investigation of
fraudulent or suspected transactions and accounts.
Produce regular, detailed reports that clearly explain the performance of current risk
management strategies, and if appropriate, how these can be improved.
Manage go live process including set up, delivering risk management tools and handle
the payment gateway.
Maintain a detailed knowledge of industry best practice and emerging trends and
technologies within payment risk management
Deep dive into user behavior to understand engagement, user acquisition funnel and
prioritize feature design based on analytics.
Monitor Live Operations to improve revenue and engagement.
Dealt with key processes like Fraud management, Business Analysis, and disputes and
chargebacks.
Part of the investigation team responsible for conducting investigations of fraud events
and fraud prevention reviewsidentify if the Client is listed either as PEP or on Sanctions
list.
Management of fraud analyst’s including review of fraud assessments and quality reviews
on the execution of operational processes and regular feedback to enhance the
effectiveness in existing process
Investigate and assess the risk from the alerts identified by the bank's Case Management
Tool and maintain proper records and audit trails of investigation activity.
Monitor and Investigate alerts for potential fraud risk in the transaction surveillance unit.
Preparation of Master File through the Updates Published on the Websites like OFAC &
FinCEN which helps in screening customers in their respective Portfolios
Mentor the Bridge agents (New hires) to come up the learning curve faster.
Work on the High risk alerts and do the screening for the customer on various sanctions
and watch list
Dealt with different RISK processes namely Credit Risk, Compliance.
Handled delinquent, charged-off or high-risk customers in order to secure payment and
determine reason for delinquency on active mortgage loans or credit card accounts.
Underwrite and mitigate the risk by investigating various documentations.
Abide by strict Audit and Compliance rules and regulations and promote the same among
the individuals working in the GSCV which are setup by FSA (Financial Services Authority)
for best banking practice.
Knowledge of AML/ CTF and Sanctions acquired working in a similar role, Client on-
boarding space within the Banking
Responsible for Process management and achievement of PLA’s, SLAs/deliverables.
Capacity Planning.
Register Fraudulent Transaction complaints from Customers about their Credit and Debit
cards.
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