Barman - Customer Service
Al Bustan Rotana Hotel
مجموع سنوات الخبرة :21 years, 1 أشهر
May 2014 to Present:
• Barman - Aquarius Pool Bar
Al Bustan Rotana Hotel - Dubai, UAE
Field of Work: Handles guest’s order, preparing cocktails, mocktails, and other beverages for customers as requested, attending phone calls, upselling the daily, weekly and monthly promotion, ensuring guest’s satisfaction of both service and products of the hotel, preparing the daily report.
February 2012 to April 2014:
• Food & Beverage Service Waiter - Warehouse Restaurant
Le Meridien Dubai Hotel - Dubai, UAE
Field of Work: Handles guest’s order, recommending wine and cocktails of the day, ensuring guest’s satisfaction.
April 2009 to January 2012:
• Food & Beverage Service Waiter - Meridien Village Terrace Restaurant
Le Meridien Dubai Hotel - Dubai, UAE
Field of Work: Handles guest’s reservation, assisting guest to assigned seats and take orders, recommending and explaining different packages offered in buffet concept, ensuring guest’s satisfaction.
February 2008 to March 2009: Customer Service Officer
Room Service Department
Le Meridien Dubai Hotel
Dubai, UAE
Field of Work: Ensuring safety food handling procedure in preparing and room service, checking guest's satisfaction at all times.
March 2005 to January 2008: Housekeeping/Room Attendant Staff
Complex Housekeeping Department
Le Meridien Dubai Hotel
Dubai, UAE
Field of Work: Handles housekeeping service in staff complex' rooms, doing laundry service and complex shop cashiering.
April 2001 to March 2003: Mechanical Engineering Staff
Mechanical Bicycle Engineering Department
RIDER Company
Colombo, Sri Lanka
August 2003 – December 2004: VOCATIONAL EDUCATION Ceylon International Hotel School Colombo, Sri Lanka Course: Hotel and Restaurant Management Basic Level of Restaurant and Bar Service