Systems Engineer
Boeing
Total years of experience :17 years, 2 Months
• Oversee the development and maintenance of 6 classified and unclassified defense projects
• Identify, track, and manage program risks, issues, and opportunities
• Plan, coordinate, and manage monthly agile sprints
• Elicit and define design and technical requirements using interviews, document analysis, business analysis, task and work flow analysis and business process descriptions
• Develop use-case stories and test procedures for technical requirements in JIRA
• Identify and report technical bugs, improvements, and new requirements in JIRA
• Perform system testing
• Proactively communicate expectations and collaborate with the engineering group and stakeholders to analyze information needs, functional and technical requirements
• Analyze data and develop recommendations in response to specific requests for engineering data and solutions
• Develop documentation to communicate complex and technical information in a simple manner
• Hold monthly scrum sprint planning meetings and participate in daily meetings with different stakeholders
• Support business development opportunities
• Managed the development of 100+ classified network projects worth over $27 million
• Elicited project requirements using interviews, document analysis, business analysis, task and work flow analysis, business process descriptions, and surveys
• Critically evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details, abstracted up from low-level information to a general understanding, and distinguished user requests from the underlying true needs
• Proactively communicated expectations and collaborated with team members and stakeholders to analyze information needs and functional requirements
• Assisted and cross-trained new hires and colleagues
• Liaison between the finance team, technology team, and the customers
• Compiled the Bill of Materials (BOMs), Rough Order of Magnitude (ROMs), Firm Fixed Price Quotes (FFPQs), and Cost Forms
• Analyzed data and reported results to monthly Program Management Reviews
• Compiled a detailed breakdown of projects to be invoiced monthly
• Planned, coordinated, and managed meetings with procurement, logistics, and finance team
• Developed correspondence and documentation for upper management and clients
• Developed and consolidated work processes to assist with the merger of two technology departments
• Managed the Federal Aviation Administration (FAA) account and resolved 110 of 128 Service Order Completion Notification (SOCN) issues
• Researched service notifications for various government agencies and fixed SOCNs to indicate which service(s) the customer requested and which service(s) they were billed for
• Closed out 478 site surveys for various government agencies and updated the status in SharePoint
• Cross-checked and updated the status of 1924 telecommunication service requests for 32 different government agencies in SharePoint
• Analyzed data and reported results on weekly status calls and quarterly Program Management Reviews
• Developed correspondence, documentation, and presentations for upper management
• Planned, coordinated, and managed special events and celebrations (catering, logistics, setting up conference room, etc…)
• Indexed and scanned medical records into the Electronic Medical Records (EMR) system
• Trained healthcare professionals on Centricity EMR software
• Processed physician dictations
• Handled requests for medical records and purged medical records
• Pre-certified surgeries
• Analyzed patient care satisfaction data and reported results to Practice Administrator
• Developed correspondence, documentation, and presentations for patients and upper management
• Maintained staff files for Practice Administrator
• Planned, coordinated, and managed special events and celebrations (catering, logistics, travel, procurement, etc…)
• Assisted and cross-trained new employees
• Administrative duties such as customer service, telephone reception, filing, faxing, and mailing
• Researched Network Site Codes (NSC) and Serving Wire Center Codes (SWC), and added Networks Inventory Codes (NIC) into Telecordia to assist customers transitioning from the FTS contract to the Networx contract
• Researched service notifications and fixed SOCNs to indicate which service(s) the customer requested and which service(s) they were billed for
Virginia Surgery Associates