Sulafa Pasha

Bring new clients to the company.
Proved successful working within tight deadlines and fast-paced atmosphere. Held Meting with the clients regularly to make sure they are satisfied with our servies.
Served customers in a friendly, efficient manner following outlined steps of service.
Identified issues, analyzed information and provided solutions to problems. Actively listened to customers' requests, confirming full understanding before addressing concerns.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Handling the client perineum invoices-Handling renewal of the policies.

Administrative tasks such as dealing with paperwork,
correspondence, keeping and detailed records -
Scheduling and attending meetings and understanding
the nature of clients' businesses and possible ways to
smoothen up work process--Provide excellent customer
services & support- Processing endorsements, addition,
deletion, corrections and others- Correcting data of any
member has an error with his/her insurance - Following
up with the Insurance Companies doctors for pending
approvals.- Sending Statement of Accounts and Follow-
up for outstanding payment from the client- Collecting
insurance premiums and processing accounts- Handling
13 Policies underwriting 12 companies for claims and .-
handled renewal for 25 companies .

-TCS
Riyadh
Arranging courses with vendor- Invoice processing-Daily
and monthly Reports- Quality check-preparing jobs
notifications- Scheduling and attending meeting with
the clients -handling medical referral- providing tickets
and accommodations for employees-arranging the
leaves reports -transferring cash advance- processing
reimbursement for employees- issuing the invitation
letters for visas.-oprating Moqeem and Hadf system

LANGUAGES
English
Full Professional Proficiency
Achievements/Tasks
Achievements/Tasks
Expected to graduate