Credit Card Product Manager
Bank Albilad
Total des années d'expérience :15 years, 7 Mois
- Review Business Market share and prepare the recommendations.
- Review end to end Product Performance and identify the weaknesses that need to enhance.
- Prepare Business plan along with expectations.
- prepare the required changes to follow the market.
- Review NPL of Credit card and prepare the recommendations to Reduce the delinquency.
- Follow up with IT development for projects implementations.
- Prepare the required Business cases and Demands.
- Prepare Cards Profit & Expense and identify the obstacles that effect each product.
- Daily Analysis for Card Usage
- Prepare Card performance on monthly Basis and comparing year to year.
- Sales analysis per month and per Product type.
- Raise Business requirement for new products and services to Business analysis.
- Prepare Business presentation for Cards performance (Debit card, Credit card, Prepaid Card).
- Follow up with IT Development for any new projects and insure to be completed before the target date.
- Provide Cards team a suggestion for Campaign for increase card usage.
- Communicate with Merchants to have offering for Bank Albilad Cardholders.
- Working as team for any kind of objectives.
- Prepare acceptance criteria for cards solutions.
- Comparing Bank cards with market.
- Identify the weakness of cards as product and provide a suggestion to increase the revenue.
- Prepare monthly and quarterly revenue and expense for each product and each type, and identify the trend of usage and profits per month
- Checking VISA Daily Settlement and Reconciliation Tickets that made by E settlement Officer, and insure that there are no mistakes.
- Checking MasterCard Daily Settlement and Reconciliation Tickets that made by E settlement Officer, and insure that there are no mistakes.
- Prepare Monthly Statistic Fees for ATM and POS, Issuer and Acquirer.
- Prepare Quarterly Statistic for VISA Cards Issuer and Acquirer and Submitted through VISA Online.
- Prepare Quarterly Statistic for MasterCard Cards POS Acquirer and Submitted through MasterCard Connect.
- Management and control staffs and insure they are working as the procedures.
- Contacting with Applications Support in case there are any issue staffs had during the job and follow up with them until they solved the issue.
- Writing change request for the system if there are any update needs to be in the system.
- Reviewing and update business required system. (BRS) for new system requested by our division after recieved the requirment from related departments.
- Contacting with Vendor who provide us the system in order the issue not solved by application supports in order to quick solve issues.
- Writing Accounting Cycle for change request and new system requested by the business.
- Writing and reviewing Procedures and follow up with related department.
- Supervising staff and insure they working based on bank procedures.
- Matching the daily payment with GL accounts
- Preparing VISA daily settlement tickets
- Preparing MasterCard daily settlement tickets
- Preparing GCC daily settlement tickets
- Preparing SPAN daily settlement
- Preparing Daily MIS for Department Accounts
- Controling SADAD payments as Daily.
- Receiving SADAD Claims through CRM System and take the necessary action to close the claims with right reason.
- Receiving and Investigate SPAN Customer Claims through CPS and take the necessary action to close the claims with right reason.
- Receiving and Investigate GCC Customer Claims through GCC Network and take the necessary action to close the claims with right reason.
- Receiving and Investigate International Customer Claims through MasterCard Online and take the necessary action to close the claims with right reason.
- Matching the daily payment with GL accounts
- Preparing VISA daily settlement tickets
- Preparing MasterCard daily settlement tickets
- Preparing GCC daily settlement tickets
- Preparing SPAN daily settlement
- Preparing Daily MIS for Department Accounts
- Controling SADAD payments as Daily.
- Receiving SADAD Claims through CRM System and take the necessary action to close the claims with right reason.
- Receiving and Investigate SPAN Customer Claims through CPS and take the necessary action to close the claims with right reason.
- Receiving and Investigate GCC Customer Claims through GCC Network and take the necessary action to close the claims with right reason.
- Receiving and Investigate International Customer Claims through MasterCard Online and take the necessary action to close the claims with right reason
Share Services Division - Payment Department
- Checking the envoices and insure all attachments are not duplicate.
- Ensure all payments have been completed with document required.
- Ensure all E- Payment have been sign from Authorize through SAP System.
- Updating the daily Statstic for the count of payment processed.
- Printing the transfer Swift and SARIE through SAP System to pay the payment.
- Responsible of transferring payment.
- insure all Employees salary have been transferred.
- insure all payments have been completed and transferred to the Vendor.
- insurer all profit have been transferred to the right accounts.
- checking branch documents and insure its match with receiving accounts.
- Checking daily cashier document branches.
- Inputting daily cashier document branches through Bilal System by preparing entries.
- updating tenants accounts in ledger.
- Updating the value date of profit.
- Preparing monthly Reconciliation.
- Preparing clearance and disclaimer for tenants.
- Preparing monthly statistic of collection each staff for bonus.
GPA: 3.24
Gradute with very Good result