Corporate Communications Manager
Alkhabeer Capital
Total years of experience :12 years, 1 Months
Reporting to the Director, Corporate Services, plan, develop, and implement effective communications and outreach strategies in order to raise awareness in the Alkhabeer brand in the region, including messaging, positioning, stakeholder identification and identifying opportunities.
Served as communications lead on all initiatives and campaigns, achieving a 90% execution within agreed time frames via multiple channels, including, social media and internal web platform
Substantially improved quality of all communication material from external press releases to internal messages, ensuring all products are in line with Alkhabeer brand guidelines
Oversaw planning and execution of employee engagement events and executive management interviews throughout the year strengthening internal brand and employee retention
Successfully organised and executed all leadership meetings as well as 7 management committees ensuring visibility and corporate governance
Spearheaded detailed planning and coordination of several outreach events raising brand visibility
Reviewed and edited various high-profile publications, including 2017 and 2018 Annual Reports and Great Place to Work® survey
Collaborated with all departments to validate internal and external publications to ensure that the content is clear, concise and conveys the correct key messages to the target audience
Partnered with Quality Assurance department to draft policies and procedures manual
Spearheaded overhaul of under-performing client's website, from design to content, resulting in increased exposure and student uptake
Responsible for providing best in class learning and development ensuring the staff were fully trained to undertake their roles to their optimum including infrastructure, software, training tools and mentoring.
Pro-actively analysed current training needs and wrote and implemented training plans covering any gaps
Developed self-access independent learning materials and strategies supporting the staff’s personal goals and giving them ownership of their journey, consequently drove goal completion from 78% to 83%
Pro-actively drove increased focus on Individual Development Plans analysing, assessing and making personalised recommendations successfully increased return on investment by 15%
Delivered English Language training courses
Utilised SuccessFactors, the learning management system to monitor ongoing L&D gaps and make changes
Implemented workshops to grow soft skills such as problem solving, decision making and presentations
Evaluated an interim learning management system through a team of two
Responsible for managing the English Language Centre identifying and delivering English language training.
Delivered a blended learning English language training programme to over 300 Saudi nationals
Averaged an 82 % pass rate at CEF B1/B2 levels for Cambridge English: Business English Certificate exams
Identified and augmented a change in the English training programme to better align with requirements of local business functions
Overhauled the training material leading to a significant increase in overall course feedback approval
Assessed the students’ language ability for 10 courses spilt into 5 language levels
Streamlined courses from 10 to 8 enabling significantly more teaching
Assisted in the educational development of students under the direction and guidance of the Director of Studies. Designed effective lesson plans and prepared resources with clear teaching aims, objectives and learning outcomes. Collaborated with the Director of Studies in the development of courses and teaching materials.
• Selected to design, implement and manage an English training programme for Saudi Aramco
Assessed and placed employees on English courses appropriate to their academic requirements. Organised and implemented general English courses to effectively prepare employees for the Cambridge English: Business English Certificate qualifications. Prepared end of course student evaluation reports for department line managers.