Senior Program Manager
Takamol Holding
Total years of experience :20 years, 3 Months
Lead and Manage IT programs and projects to deliver the expected deliverables on time with high quality.
Growth Path:
• Enterprise Applications Manager, Since Nov 2013
• Oracle ERP Supply Chain Supervisor, Sep 2013 to Nov 2013
Significant Highlights:
• Created a dynamic work culture and headed the enterprise applications team to deliver IT applications projects and demands for enhancements and support.
- The size of the teams are 5 Sections Managers and 40 Employees. Teams included ERP - Business Applications - Integrations and DBA - Maintenance Applications - IT Applications Support.
• Holds merit of delivering average of 200 CR annually. Successfully added enhancement/ fix to the systems.
• Provided exceptional IT Applications Support and delivered 90% of SLA.
Key Responsibilities:
• Ensuring that applications meet business requirements and systems goals, fulfil end-user requirements, identifying and resolving systems issues.
• Shouldering accountability to manage IT vendors, RFPs, review and evaluate proposals and applications licenses.
• Evaluating and deploying new applications, systems software, products and enhancements to existing applications.
• Analysing documentation and technical specifications of new application under deployment or consideration to determine its intended functionality.
• Managing and providing direction for the applications team about designing, developing, documenting and installing application enhancements, upgrades and applications support.
Projects Undertaken:
• New Oracle ERP Modules: iSupplier, iProcurement, Sourcing, Product Inventory Management, Supplier Life Cycle Management SLM (for Vendor Registrations and qualifications), Treasury Phase1, Cash Management, Different HR Self Services, HR Appraisal Performance (Limited Scope), Attendance System
• Enhancement of existing Oracle ERP Modules: GL enhancement, eAM Module enhancement, Purchasing Module Enhancements, Auto Signatures on some Documents like (Employees ID Letter, Printed POs, e-Vouchers for Finance).
• Implementation of Work Orders Mobile Application. That manage eAM Work Orders online on the fields.
• Implementation of Oracle BPM: (Business Process Management).
• Implementation of Microsoft Content Management and Auto Archiving.
• Enhancements of exists applications: like (Internal Portal re-design and Corresponding Tracking System (CTS) Enhancement)
• Databases Implementations, Upgrades and Support: (ERP App and DB upgrades, Datagaurd implementations and GoldenGate implementations)
• Systems Integrations: (Internally and Externally). Like Al-Elm for Customers Data Update and Employees Data Update and Balady Services.
• IT Compass Hajj Projects: for 3 years.
Growth Path:
• Oracle ERP Logistics Supervisor
• Oracle ERP Logistics Functional Senior Analyst
Significant Highlights:
• Associated as IT Project Manager for ERP SCM projects and demands. Successfully delivered different ERP SCM projects and demands.
• Managed ERP SCM Projects, provided support on ERP Modules: (Purchasing, Inventory, Order Management, Contracts, iProcuremen, Alert, System Administrator, Discoverer Report, Integrations).
Key Responsibilities:
• Gathered and documented detailed requirements, designed functional solutions, customized and configured applications.
• Handled bulk serial transaction upload services. Shouldered accountability to customize PR Approval Hierarchy Based on Cost Centres.
• Handled the set-up of New Inventory Organizations for New Mobily Outlets.
• Managed annual average of 40 enhancement demands.
• Shouldered accountability to handle day-to-day Support system operations in ERP Logistics Modules.
• Worked in close association with operations teams to develop opportunities for continuous improvement.
• Developed complex analysis supported through business intelligence capabilities. Served as primary analytical consultant and coordination point for procurement activities.
Projects Undertaken:
• ERP Procurement ongoing Demands and Enhancements.
• Procurement contracts module.
• Return Process Automation.
• ERP and Siebel Inventory synchronization.
Significant Highlights:
• Successfully delivered ERP SCM demands enhancements and development. Actively engaged in supporting ERP SCM modules.
• Displayed excellence in participating on new implementation of SAWA Cards Tracking System Project.
• Actively engaged in participating on deliver Data Architect solutions of existing applications and databases.
- Technologies used: Popkin System Architect Software.
Key Responsibilities:
• Engaged with clients and led workshops to define business requirements. Conducted gap analysis between delivered functionality and client requirements and recommended solutions.
• Provided subject matter expertise in Oracle Supply Chain applications solutions for advanced planning and scheduling, procurement, manufacturing and warehousing management processes and for order-to-cash cycles.
• Developed testing scenarios, test scripts and leading teams in unit, integration and acceptance testing.