مدير علاقات الشركات
الراجحي تكافل
مجموع سنوات الخبرة :15 years, 8 أشهر
key account manager
working with clients to help them make the right decisions with their accounts and
explain the financial services on offer to them. also be expected to identify possible
sales opportunities and generate new business for the bank.
procedure exceptions to accommodate unusual customer
requests.Demonstrated mastery of customer service call script within specified
timeframes.Ran reports and supplied data to fulfill customer report
requirements.Worked with upper management to ensure appropriate changes
were made to improve customer satisfaction.Built customer loyalty by placing
follow-up calls for customers who reported product issues.
Opened new customer accounts, including checking, savings and lines of
credit.Balanced daily cash deposits and
bank vault inventory with a zero error rate.Processed cash withdrawals.Entered
member transaction data into the online banking software
Scheduled staffing for multiple branch locations.Researched and resolved
customer issues on personal savings,
checking and lines of credit accounts.Processed treasury and loan
payments.Reported daily averages and shortages to the operations
department.and loan payments.Maintained confidentiality of bank records and
client information.
commission broker
Alrajhi bank
commission broker in Saudi market
Scheduled staffing for multiple branch locations.Researched and resolved
customer issues on personal savings,
checking and lines of credit accounts.Processed treasury and loan
payments.Reported daily averages and shortages to the operations
department.and loan payments.Maintained confidentiality of bank records
commission broker in Saudi market
التعليمات المصرفية لمؤسسة النقد العربي السعودي الطبقه لدى البنوك المحلية في المملكة .