OUTLET SUPERVISOR
Jarir Bookstore
Total years of experience :18 years, 4 Months
Jarir Bookstore - Madinah - Saudi Arabia
OUTLET SUPERVISOR March 2003 - May 2013
Playing a leading role in running a successful branch by making the right choices to deliver excellent results and to achieve retail goals. Responsible for the profitability
And maximization of Return On Capital Employed within the branch.
Duties: • Developing, implementing and maintaining a business plan for the branch.
• Coordinating sales, purchasing, distribution, warehousing and staff costs.
• Focusing on achieving customer acquisition, retention and cross sales.
• Managing the daily activities of the branch.
• Enforcing the company's policies, principles, and procedures.
• Inspiring and motivating staff.
• Identifying then addressing team training and development needs.
• Coaching and developing staff to do more and better.
• Adherence to regulatory requirements.
• Providing excellent service to customers
• Interpreting, analyzing and producing sales & financial data.
• Enhancing awareness of the company branch and brand.
• Liaising with the Area Manager to develop innovative marketing strategies.
• Communicating clear business messages to staff.
• Responsible for dealing with complex and diverse managerial problems.
Kelair Consultant - Islamabad - Pakistan
PUBLIC RELATION MANAGER Jan 1995 - Jan 2003
Duties: • Liaison between Principal abroad and Armed Forces of Pakistan.
• Observing, receiving, and obtaining information from all relevant sources.
• Focusing on achieving customer acquisition, retention and cross sales.
• Providing guidance and expert advice to management on technical, systems and process-related topics.
• Establishing long-range objectives and specifying the strategies and actions to achieve them.
KEY SKILLS AND COMPETENCIES
• Implementing change effectively.
• Strong People Management skills.
• Proven ability to win new business.
• Excellent mentoring and motivational skills.
• Extensive product knowledge.
• Coaching and developing staff to do more and better.
• Bachelor of Business Administration New Jersey Institute of Management USA 1989
• Bachelor of Arts Bahauddin Zikriya University Multan 1985
• Intermediate School Certificate Multan 1983
• Secondary School Certificate Multan 1981
