IT Section Head
Alghad
Total years of experience :20 years, 0 Months
Set the strategies, objectives, and plans of the technical Department, and ensure of best standards implementation.
• Coordinate with the finance Director and CEO on the technical needs, expenses, and budget
• Manage the daily operation of the IT Department
• Interface with Partners and Suppliers
• Follow up and keep-up with new technologies in the sector, understand it, and recommend what suites the corporate needs.
• Manage and control all department activities and operations to ensure timely and coast effective implementation of technical projects.
• Participate in developing the annual corporate plans, targets, and budget.
• Selecting the IT Solutions, manage projects, create projects charter and project plan.
• Configuring and apply the local security policy and backup policy.
• Auditing network and system weakness and performance.
-Working in windows, apple mac and unix environment
-Working On HP Servers, Blade Systems And Storage and configure the Hp Blade Center and connect it from the SAN Switches(Fiber Connection, iSCSCI Connection ) to the Storage Device troubleshooting Hardware failure and software failure
-Troubleshooting, Installation Windows Servers 2003-2008
-Installation Active Directory Certification Service on windows Server 2008 and troubleshooting the Domain Errors and users connectivity to the domain controller, configure Group policy and delegate it to a groups on the domain controller or apply it on the Active Directory Users , Upgrade and migrate from Domain controller DNS and Policies from 2003 to 2008
-Working on windows server 2012 (Windows 8 server ) for test Lap and Building domain controller for Stability
-Install and configure Windows Server 2008 Hyper-V and Cluster with another backup server, build a Hyper -V Domain 2008, Hyper-V Exchange Server 2010 and and Use a Cluster service for a backup solutions
-Troubleshooting, Installation Exchange Server 2003 to 2010 and install Outlook Anywhere migrate from Exchange 2003 to 2010, build two exchange servers and use windows Cluster feature and use NLB(Network Load Balance), Create CAS(Client Access Server) & HUB transport and connect with another DAG(Data Base) server
-Administrator for Cisco Routers, Cisco & Hp Switches, AP, Juniper and Fortinet Firewalls and ISA
-Create VPN connections between headquarter and branch offices
-Full administration for the Production systems (RB, RA) which is built on MySQL database and java application,
-Full administration for the management systems (CRM) built on Oracle database and .NET application
-Supporting the RAPID Browser system and Agency feeds
-Administrator for Time Attendance system and Camera & DVR system
-Administrator for ALCATEL 4400 OXE OMNI PCX Enterprise
programming digital and IP Telephone
configuration Digital and IP Telephone
change privilege as site needed
Daily test for software and hardware
Network connectivity test
Daily and accounting report
-Working on ERP
-Administer Alghad website
-IT Helpdesk Supervisor: leading team of technical support that serves the computing and information systems needs, software and hardware for more than 350 computer (DELL, IBM, HP, Apple, Unix),
-Helping & training users in applications of the established Systems and in general computer usage
- Installing, configuring and supporting internet (Leased Line, ADSL, ISDN
and Dialup) and Email Services.
- Installing and configuring Cisco and broad band routers.
- Implementing VPN solutions using different hardware vendors.
- Troubleshoot and Solve network problems
- Answering to incoming technical calls form clients and
dealing with them in a professional manner
- Administrator on telephone system(NORTEL)
- An Internet Hall's Supervisor.
- Support internet services for students, Doctors and staff when using Library
facilities (120 Pc's) as well as on-call support for other departments.
- Manager assistant for Main library system.
- Troubleshooting network, software and hardware problems .
- Keeping the network in the live mode.
training courses in networking and maintenance the computers
instructor for the following training courses:
1-Visual Basic
2-Microsoft Office
3-computer maintenance
Bachelor's Degree in Computer Science with cumulative grade point average of (3.25 out 4.00 ) Petra University / Amman – Jordan 1999 – 2003
High school –science section with average equal 85%