سمية الحسين, Risk and Compliance Senior Manager

سمية الحسين

Risk and Compliance Senior Manager

Ajlan and Bros Holding Company

البلد
المملكة العربية السعودية - الرياض - النخيل
التعليم
ماجستير, MSc degree in Computer Information Systems
الخبرات
8 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 8 أشهر

Risk and Compliance Senior Manager في Ajlan and Bros Holding Company
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ مايو 2023

• Designing new processes or improving existing ones to enhance efficiency, reduce costs, and align with organizational goals.
• Collaborating with key stakeholders, including department heads and team members, to gather insights, requirements, and feedback for process improvements.
• Overseeing the implementation of new processes or changes to existing processes, ensuring seamless integration and minimal disruption.
• Ensure that all department reports are prepared timely and accurately and meet Saudi Post requirements, policies, and quality standards.
• Ensure that all department reports are prepared timely and accurately and meet Saudi Post requirements, policies, and quality standards.
• Identifying and mitigating potential risks associated with business processes, ensuring compliance with regulations and organizational policies.

Risk and Compliance Assistant Manager في Trusted Partners Consulting Firm
  • المملكة العربية السعودية - الرياض
  • نوفمبر 2021 إلى أبريل 2023

• Managed projects and served as a lead consultant in Governance and Compliance between clients and internal teams to clarify goals and meet deadlines and expectations.
• Defining, reviewing, and updating corporate policies, standards, procedures, and guidelines on a periodic basis.
• Coordinating enterprise-wide compliance to ensure compliance to policies and procedures.
• Conducted business process management research and prepared related reports.
• Assisted in developing and implementing business plans and initiatives and develop a plan to seamlessly integrate new processes with existing business processes,
• Worked on several compliance reviews and gap assessments to comply with international standards and regulatory frameworks.

Quality Assurance Analyst في King Saud
  • المملكة العربية السعودية - الرياض
  • أغسطس 2015 إلى نوفمبر 2021

• Developed and implemented quality assurance policies and procedures to ensure adherence to industry standards and regulations.
• Identified areas for improvement in processes and workflows to enhance overall quality and efficiency.
• Monitored the departments operational performance KPIs and assuring other departments compliance with targeted goals, objectives, and initiatives,
• Designed surveys, tracked responses, and prepared written reports, graphs, and presentations.
• Conducted regular inspections and tests to assess product or service quality, identifying defects or deviations from standards.
• Maintained detailed records of quality assessments, inspections, and corrective actions taken.

الخلفية التعليمية

ماجستير, MSc degree in Computer Information Systems
  • في King Faisal University
  • يونيو 2018
بكالوريوس, B.S degree in Computer Information Systems
  • في King Faisal University
  • مايو 2014

Specialties & Skills

Customer Service
Secretarial
Office Work
Administration
IT Technical Support
QUALITY ASSURANCE
SERVICE QUALITY
SURVEYS
WORKFLOWS
CONSULTING
BUSINESS PROCESS
BUSINESS PROCESS MANAGEMENT
GOVERNANCE
COORDINATING
PROCESS MANAGEMENT
ANALYTICAL SKILLS
COMMUNICATION SKILLS
CREATIVE WRITING
CUSTOMER SUPPORT
DATA ANALYSIS
organizational development
Risk Management

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الاسبانية
متمرّس

التدريب و الشهادات

Google IT Support Professional (الشهادة)
تاريخ الدورة:
March 2020

الهوايات

  • Computer Programming
    Google IT Support Professional Certificate