Sumaia AlHussain, Risk and Compliance Senior Manager

Sumaia AlHussain

Risk and Compliance Senior Manager

Ajlan and Bros Holding Company

Location
Saudi Arabia - Riyadh - An Nakhil
Education
Master's degree, MSc degree in Computer Information Systems
Experience
8 years, 9 Months

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Work Experience

Total years of experience :8 years, 9 Months

Risk and Compliance Senior Manager at Ajlan and Bros Holding Company
  • Saudi Arabia - Riyadh
  • My current job since May 2023

• Designing new processes or improving existing ones to enhance efficiency, reduce costs, and align with organizational goals.
• Collaborating with key stakeholders, including department heads and team members, to gather insights, requirements, and feedback for process improvements.
• Overseeing the implementation of new processes or changes to existing processes, ensuring seamless integration and minimal disruption.
• Ensure that all department reports are prepared timely and accurately and meet Saudi Post requirements, policies, and quality standards.
• Ensure that all department reports are prepared timely and accurately and meet Saudi Post requirements, policies, and quality standards.
• Identifying and mitigating potential risks associated with business processes, ensuring compliance with regulations and organizational policies.

Risk and Compliance Assistant Manager at Trusted Partners Consulting Firm
  • Saudi Arabia - Riyadh
  • November 2021 to April 2023

• Managed projects and served as a lead consultant in Governance and Compliance between clients and internal teams to clarify goals and meet deadlines and expectations.
• Defining, reviewing, and updating corporate policies, standards, procedures, and guidelines on a periodic basis.
• Coordinating enterprise-wide compliance to ensure compliance to policies and procedures.
• Conducted business process management research and prepared related reports.
• Assisted in developing and implementing business plans and initiatives and develop a plan to seamlessly integrate new processes with existing business processes,
• Worked on several compliance reviews and gap assessments to comply with international standards and regulatory frameworks.

Quality Assurance Analyst at King Saud
  • Saudi Arabia - Riyadh
  • August 2015 to November 2021

• Developed and implemented quality assurance policies and procedures to ensure adherence to industry standards and regulations.
• Identified areas for improvement in processes and workflows to enhance overall quality and efficiency.
• Monitored the departments operational performance KPIs and assuring other departments compliance with targeted goals, objectives, and initiatives,
• Designed surveys, tracked responses, and prepared written reports, graphs, and presentations.
• Conducted regular inspections and tests to assess product or service quality, identifying defects or deviations from standards.
• Maintained detailed records of quality assessments, inspections, and corrective actions taken.

Education

Master's degree, MSc degree in Computer Information Systems
  • at King Faisal University
  • June 2018
Bachelor's degree, B.S degree in Computer Information Systems
  • at King Faisal University
  • May 2014

Specialties & Skills

Customer Service
Secretarial
Office Work
Administration
IT Technical Support
QUALITY ASSURANCE
SERVICE QUALITY
SURVEYS
WORKFLOWS
CONSULTING
BUSINESS PROCESS
BUSINESS PROCESS MANAGEMENT
GOVERNANCE
COORDINATING
PROCESS MANAGEMENT
ANALYTICAL SKILLS
COMMUNICATION SKILLS
CREATIVE WRITING
CUSTOMER SUPPORT
DATA ANALYSIS
organizational development
Risk Management

Languages

Arabic
Expert
English
Expert
Spanish
Expert

Training and Certifications

Google IT Support Professional (Certificate)
Date Attended:
March 2020

Hobbies

  • Computer Programming
    Google IT Support Professional Certificate