Sumanga Perera Perera

Junior Relationship Assistant في Hatton National Bank

• سريلانكا
• أشغل هذه الوظيفة منذ يناير 2022

• Managed and maintained relationships with existing merchants across the southern region through regular monthly visits, ensuring high client satisfaction and retention.
• Prospected and acquired new leads, successfully deploying new terminals and providing comprehensive training on card transaction procedures.
• Acted as a liaison between the bank and branch managers, focusing on inactive merchant accounts to understand reasons for non utilization of terminals, leading to strategic reactivation efforts.
• Played a key role in maintaining and enhancing the partnership with Kangaroo Cabs, addressing their specific needs and ensuring smooth operations of payment terminals.