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Sumaya Zein, Senior Campus Events and Programs Specialist

Sumaya Zein

Senior Campus Events and Programs Specialist·Qatar University

Qatar

Bachelor's degree, Business Administration (Finance - Marketing)

Work experience

Total years of experience: 17 years, 10 months

Senior Campus Events and Programs Specialist

February 2020 - Present

Qatar University

Doha, Qatar

February 2020 - Present

 Create and support community-building programs, events, and activities that will promote the development of vital and engaging campus life in Qatar University.
 Work closely with other university colleges and departments to develop and coordinate efforts for new programs, events, and activities for students.
 Coordinate special and varied off-site and on-campus events consistent with the strategic focus and image of the University.
 Develop a student-led awards recognition program for students in collaboration with different entities.
 Advise students to organize their events.

Company industry:
Higher Education
Job role:
Marketing and PR

Quality Assurance Supervisor (Part-time)

August 2021 - September 2021

DataLine Technology Services

Doha, Qatar

August 2021 - September 2021

 Design, implement and improve company quality standards.
 Analyze data in order to find areas for growth.
 Assist in the recruiting process.
 Training, motivating, coaching, and correcting employees to ensure that standards are met.
 Create reports to track progress.
 Formulate strategies to increase productivity.
 Review processes in order to ensure that they align with current trends.

Company industry:
Marketing
Job role:
Marketing and PR

Events, Hospitality and Protocol Specialist

August 2008 - January 2020

Qatar University

Doha, Qatar

August 2008 - January 2020

 Assist in the definition and creation of project scope and goals, while keeping customer needs in mind.
 Create a detailed project plan to monitor and track progress.
 Propose new ideas to improve project planning and implementation process.
 Ensure resource availability and allocation internally and externally.
 Meet budgets and make adjustments to project based on financial analysis
 Manage changes to the project scope, schedule and costs.
 Track project performance, specifically to analyze the successful completion of short and long-term goals.
 Drafts routine correspondence; creates templates for planning, procedural and tracking documents, and formats reports; compiles statistical information and creates spreadsheets; maintains databases.
 Delegate project tasks to other team members.
 Report and escalate to management as needed.
 Ensure that all projects are delivered on time, within scope and within budget.
 Manage the relationship with the client and all stakeholders.
 Perform risk management to minimize project risks.
 Build and distribute regular pre-project status reports and post-project report.
 Attend conferences and training as required to maintain proficiency.
 Perform other related duties as assigned.

Company industry:
Higher Education
Job role:
Marketing and PR

Spectator Services

January 2011 - January 2011

Asian Football Cup 2011

Doha, Qatar

January 2011 - January 2011

Provide support to ensure the successful delivery of tournament activities.
 Welcome and organize spectators.
 Direct spectators to the correct ticketing windows, seats, lost and found, and
information centers.
 Organize the movement and distribution of equipment and supplies.
 Provide the general operational support to Asian Cup 2011 activities and operational
areas as required.
 Ensure the continuous and efficient flow of pedestrian traffic around the ticket
window and entry door area.

Company industry:
Sports & Outdoor Activities
Job role:
Customer Service and Call Center

Customer Service, Teller and Business Banking

July 2010 - July 2010

Qatar National Bank - QNB

Doha, Qatar

July 2010 - July 2010

Customer Service, Teller and Business Banking
 Work on deposits (making, renewing, breaking, or canceling the deposit).
 Fund transfer (Telex Transfer, Internal Transfer, Demand Draft, and Manager’s
Cheque).
 Open a new account for the companies in Qatar (Current, Call & Saving account).
 Make a balance order (make a balance between the accounts that the corporate has)
and the standing order (transfer a specific amount of money for a specific period) for
corporations in Qatar.
 Work on the Beam system.
 Clear cheques (collect cheques from other or to other banks in Qatar through the
central bank clearing system).
 Provide facilities (Vehicle Loans, Commercial Loans, LG, LC, Over Draft, Bill
Discounting Limit, Credit Cards, Easy Internet, and S@hl) to the small and medium
businesses.
 Scan, file and enter data to the system.
Freelancing:
 Hospitality and Customer Service Assistant for “Doha Diamond League” - Qatar
Athletics Federation (May 2022).
 Hospitality and Customer Service Assistant for “Volleyball World Beach Pro Tour -
Doha Challenge” - Qatar Volleyball Association (May 2022).
 Zoom operator for “A Conversation with Malala Yousafzai” - Qatar National Library
(Mar 2022).
 Event manager for “Investment Forum 2021” - Qatar Development Bank (Dec 2021).
 Event manager for “The 7th
Qatar Entrepreneurship Conference - Rowad Qatar 2021”
- Qatar Development Bank (Nov 2021).
 Registration & Operation Assistant for “FINA General Congress” - Qatar Swimming
Association (Jun 2021).
 PCR Manger for “Doha Diamond League” - Qatar Athletics Federation (May2021).
 Zoom Operators Manager for “The 6th
Qatar Entrepreneurship Conference - Rowad
Qatar 2020” - Qatar Development Bank (Oct-Nov, 2020).
Training & Volunteering:
 Volunteered as

Company industry:
Banking
Job role:
Banking

Education

Qatar University

January 2011

January 2011

Bachelor's degree, Business Administration (Finance - Marketing)

Qatar

2006 – 2011 BA in Business Administrations (Doha, Qatar)  University: Qatar University.  College: College of Business & Economics.  Major: Finance.  Minor: Marketing.  GPA: 3.74 with honor
View attachment

College of Business & Economics

January 2005

January 2005

High school or equivalent, Finance

GPA (point): 3.74 out of 4

GPA (point): 3.74 out of 4

Passed the TOEFL with 500.

Private National Charity School

January 2004

January 2004

High school or equivalent, High school

United Arab Emirates

Passed the TOEFL with 500.

Skills

Survey
Expert
Survey
Expert
Unit
Expert
Unit
Expert
Marketing
Expert
Marketing
Expert
Receiving
Expert
Receiving
Expert
Students
Expert
Students
Expert
BALANCE
Expert
BALANCE
Expert
BANKING
Expert
BANKING
Expert
CREDIT
Expert
CREDIT
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DEC
Expert
DEC
Expert
MICROSOFT MONEY
Expert
MICROSOFT MONEY
Expert
OCT
Expert
OCT
Expert
PCR
Expert
PCR
Expert
SOUND
Expert
SOUND
Expert
DELIVERY
Expert
DELIVERY
Expert

Languages

Arabic

Expert

English

Expert

Turkish

Expert

Training and Certifications

Training
Sound Engineering
Al Jazeera Media Institute in Doha – Qatar
Mar 2018

Hobbies and interests

Traveling

- Boost my confidence. - Growth & Independence - Networking, having new friends and improving communication skills. - Make memories. - Understand myself. - Financial management. - Have fun and time for myself.