Office Manager
Kidville
Total years of experience :12 years, 5 Months
•Admin and HR:
o Work with PRO to maintain visas, renewals of licenses like Dubai Economy Department, Ministry of Education & Dubai Civil Defense.
o Maintain and file important Nursery documents; attendance sheets, leave records, Municipality required documents.
o Staff scheduling, training and supervising support staff.
o Prepare website for semester launches. Manage all aspects of web administration including prorating prices, managing early registration and multiple class discounts, entering classes.
• Finance:
o Prepare budget related monthly reports; income tracker, cash revenue file, expenses and liaise with finance team.
o Well verse with SAP Business One - record A/P invoices and Outgoing Banking payments for specified vendors and payments on account.
o Generating Excel VAT invoices for customers registering different programs.
o Preparing VAT collected report for accountant to tally with QuickBooks report.
• Customer Service:
o Offer facility tours to members, guests and visitors.
o Answer phone calls and in-person questions regarding the nursery.
o Identify and develop new business opportunities with customers to bring more footfall in the location.
o Brand marketing by social media, sending E-shots, Facebook and Instagram posts.
o Conducting events and play dates to maximize enrollments and generate revenue.
o Creating basic flyers by while online templates for events.
• Updated due payments on CEO’s properties in Oracle System.
• Processed reimbursement forms through Oracle System.
• Processed payment requests for vendors and take approvals.
• Used Oracle system to generate payment vouchers.
• Managed CEO’s traveling arrangements including air tickets and hotels.
• Scheduled important appointments, meetings, seminars, coffee mornings and special occasions.
• Train office staff for board meetings.
• Assisted accounts department in processing payments.
• Maintained Director’s diary.
• Handled Director’s emails and official correspondence to communicate with staff, vendors & other branches of School.
• Managed day to day operations.