Public Relations Coordinator
Fairmont The Palm
Total years of experience :5 years, 9 Months
• Executing various administrative tasks including development, writing, and distribution of content for diverse communication products.
• Overseeing media coverage and providing written responses to media inquiries within stipulated timeframes.
• Coordinating with department personnel to develop strategic planning and training on media and public relations protocol for the employees.
• Forming a wide variety of marketing materials from industry to vendor specific, emails and more.
• Managing media stays (both international and local media) and dining reviews on property.
• Facilitating media events and delivering pitches by engaging property specific stories and highlighting the hotel property through media partnerships, sponsorships and community leader participation.
• Accountable for providing credentials/clearances, and connecting media with spokespeople from the property.
• Engaged in raising awareness of Fairmont the Palm through digital, print, radio, and TV outlets.
• Developing key messaging, analysing story angles, creating media lists, securing placements, conducting press conferences, and tracking media coverage.
• Conducting training sessions for C-level executives and key figure heads to build media knowledge.
• Corresponding various events from planning to budgeting through execution and reviewing post-event case study.
• Administering website content using the website’s CMS back end system including evaluation of web metrics, redesigning of the entire site and addition of SEO best practices.
• Supervising the logistic operations of over 20 photo and video shoots from scripting storyboards to obtaining filming licenses along with briefing operations teams at a corporate (Accor regional office) and property level.
• Involved in designing, planning and execution of communication strategies and marketing programs.
• Preparing award winning nominations for industry awards which include Hotelier Middle East, Caterer Middle East, Family Traveller, Lux Travel Awards, and Hotel of the Year Awards etc.
• Drafting induction schedules for new recruits and training interns on the departmental etiquettes.
• Drafting press releases, media alerts, and award nominations whilst increasing coverage, reach and Advertising value year on year.
• Involved in raising LPOs for marketing collaterals on birchstreet and developed collaterals for seasonal promotions.
• Acknowledging and accessing many requirements for marketing and public relations support across the department.
• Overseeing and tracking the marketing department’s budget and expenditure and gathering monthly reports of PR & Marketing activities.
• Performed all administrative duties for the aligned team and researched information from key media outlets in various markets.
• Provided assistance to VP and Directors in reporting of existing market performance, approach and campaigns.
• Organised online tracking, analysis and other statistical data for market indications with the help of internal and external systems.
• Involved in file management of international and local creative executions initiatives in magazines/dailies and image library.
• Presented innovative concept/ideas to target the right audiences through a variety of marketing/PR channels.
• Delivered regular support in performing audits of brand.com ensuring photography and videos are up to date and fully utilized.
• Supervised distribution of marketing promotional materials and collaterals for local and international campaigns.