summaiya shaaz

Customer Care Executive at C.G.S Kishan bagh

• India
• March 2011 to May 2014

Maintaining cash records/expenses and closing all by the end of the day.
•Following up with customer through Phone/Mail.
•Handling all the confidential files.
•Handling the important documentations, filing and maintaining databases.
•Updating all the customer information using excel sheets.
•Making phone calls to other clients to schedule Meetings.
•Performing a wide variety of support duties in Company settings
•Handling incoming mail, emails and outgoing messages.
•Responding to general assistance emails, attaching files to messages, answering letters and distributing correspondence to the appropriate office team members.
•Operating fax machines, phone systems and other office equipments.
•Handling Petty Cash and Other Expenses
•Document Controlling and Maintaining Accurate Filing Records.
•Handling the daily guests check in and check outs Receipts and cash paid.
•Making the Local Purchase Orders and following up with the clients regarding cheques and other issues.
•Dispatching/Receiving official documents through couriers/Messengers.
•Handling all the documents to be signed by the Concerned Departments.
•Maintain files record or employee’s record for easy access anytime. Create excel format of records for checking.
•Scheduling and coordinating meetings, Interviews, Events and other similar activities.
•Effectively organizing filing system in both paper formats (hard copy) and electronic records.
•(Soft copy) indexing them in an organized manner to retrieve documents from system efficiently to handle request for later correspondences.













personal Details:


•Name : Syeda Summaiya Shaaz.