Sales Agent
property shop investment
Total des années d'expérience :4 years, 7 Mois
Dealing with customers with high quality is suitable for excellent customer service
•Listen to the customer well so that I can understand his needs or get the customer's problems and find a solution.
•Record patient data on the system, review the invoice due and collect it and close the invoices on the system
•Maintain good relationship with management executives, colleagues at work, and customer's .
•Take calls from customers and speak to them with high quality and identify their needs
•Taking Appointments for Customers with our department on the system or transfer the call to another department if they need, handle the complain if they are complaining .
•Do training for new employees .
Finance house company .
•Selling crdit card
•Selling personal loan .
Responsibilities:
• Determine customer needs and provide appropriate solutions through relationship builging.
•Manage list of accounts, makiing collection calls and recovering aged balances.
•Interview the customer and build confidence with him .
•Analyze and resolve a wide variety of billing and customer issues via phone and email .
•Maintain relationship with Account Executives, Account Associates, Agencies, and customers.
Took customer's incoming calls to resolve billing, product, and service issued .
•Took ahands-on approach to resolve issues, walking the client from start to finish .
•Built and Maintained repport with customers to insure their loyalt.
•Took ahands-on approach to resolve issues, walking the client from start to finish .
•explaining the best solution to solve the problem; expediting