Team Lead – Systems, Storage and Datacenter Services (Acting)
Dubai Airports
Total years of experience :20 years, 8 Months
•Lead a team of IT professionals to maximize internal customer satisfaction, curtail business downtime as well as ensure highest standards of service excellence.
•Ensure provision of 24/7 support of all Data Centre services and applications.
•Providing problem solving services (2nd level support) to end users.
•Involve in the planning, designing, developing and implementing systems related projects.
•Manage and maintain Dubai Airports IT DataCenter infrastructure across five DataCenter.
•Manage and maintain VMware ESX environment.
•Administration and support of Windows 2003-2008 server operating system, Active Directory, DHCP and DNS.
•Administer and support of Microsoft Exchange 2007.
•Manage and maintain Storage Systems (NetApp, HP XP).
•Manage and maintain stand alone servers and blade servers (HP, Fujitsu Siemens, and IBM).
•Administer Antivirus Systems (McAfee).
•Manage and maintain file servers.
•Manage and maintain backup systems on VERITAS Netbackup.
•Manage Blackberry Enterprise Server and provide support to end user.
•Resource utilization monitoring and management.
•Initiating and analyzing both technical and fiscal aspects pertaining to purchase of all systems related hardware, software and related license.
•Administration and support of Windows 2003 Server operating systems
•Managing and maintaining Active Directory, DNS and DHCP.
•Troubleshooting and debugging System Failure.
•Providing problem solving services to end users.
•Backup and recovery support.
•Trained field system users.
Master of Computer Applications (MCA)
Bachelor of Computer Application (BCA)