Assistant Branch Head
uae exchange centre
Total years of experience :5 years, 7 Months
To carry out the affairs of the branch in the absence of the Branch Head within the powers duly delegated by the Branch Head.
Monitoring all operational aspects at the counter.
To assist all staff during the day to day operations of the branch.
Arranging training facilities to all new staff on the operations of the counter as well as newly arrived products.
To ensure that all transactions that comes through for approval are genuine and all the requisite documents and details are provided as per AML regulations.
Ensuring that optimum balance is maintained in the branch.
Ensure that the branch safe holds cash within the limits of the branch.
Maintaining staff movement registers.
Monitoring daily funding activities.
Approving High value transaction.
Preparing staff schedule and update in muster management system.
Effectively communicate to all the staff on their duty time.
Ensure all CIT activities are carried out in accordance with the guidelines provided by the company.
Assist staff members in overcoming difficulties while processing transactions.
Ensure the Branch Keys/Safe Keys are held by the key holders as per the Key Registers and entries were made properly
All efforts shall be made to update the communications made from the HQ, and create awareness of the same among all the staff members.
Delegate the End-of-the-day activities among the staff members.
Ensure End-of-the-day reconciliations are properly carried out before closing the branch.
Monitor the staff movement during the office hours and ensure effective control over the same.
Ensure that all customers are attended well at the service desks and they are directed properly wherever necessary.
For all cheque transactions, ensure that cheques are collected, deposited, made proper entries in accounting and transactions are released on time.
Strictly monitor the payments and receipts transactions made in the branch.
Ensure all the staffs are groomed properly.
Proper staff management and leave management to be ensured.
Handling customer complaints.
Handling queries and complaints on allied products.
Closely monitor all the accounting entries.
To supervise the physical verification of cash by the Cashiers.
Verifying all security machines are working properly.
Monitoring cashier activities and rate quoted by the cashier.
Verifying the group balance on a monthly basis.
Rectification of double payments made and following it up with the banks on monthly basis.
Verification of amounts pending with the debtors and creditors.
Collection of cash short and excess from the cashiers with in 24hrs.
Monitoring the expenses as per the budget of the branch.
Monitoring all corporate registrations are doing as per guidelines.
Quoting rates to the customer.
Monitoring corporate transactions and attending their queries.
Verifying the preventive maintainance are done in proper time.
WPS processing for customers.
Replying to all queries from AML department.
carrying out full branch operations
Service Officer 2006-2008
• Graduation 2001-2004 (Calicut university)
other computer knowledge PGDCA Smart Accountant- Tally, Peachtree, Tata EX, DACEasy Mob: 050-3250675 Email:
• Secondary School Leaving Certificate -1998-1999 (Kerala State Board) COMPUTER AWARENES Microsoft Office: Word, Excel, PowerPoint