Sales Manager (Electrical Division
Global Maritime and Trading Fze
Total years of experience :38 years, 8 Months
Since August 2006 with Global Maritime and Trading Fze. As Manager Electrical Division
• Seasoned professional with outstanding skills in Sales & Marketing. Consistent performer, with extensive Technical Sales experience. Highly skilled at evaluating customer business objectives and presenting solutions. Drive revenues by developing and leveraging client relationships
• Superior Communication and Organizational skills. More than 10 years of experience in managing multiple tasks effectively
• Responsible for Order Placement Timing, Supply / Demand Alignment, Material Replenishment and Performance.
October 2001-July 2006 with Netvision Information Technology LLC - Operations Manager)
• Keeping the support team updated about after sales and IT installation
• Providing Tele - support to clients and Monitoring the post service activities like post service feedback, follow up with the customers, service reminders and handling customer complaints for superior customer service.
• Providing technical support via helpdesk systems for a wide range of internal & external applications.
• Supervising and monitoring the performance level of the service engineers for ensuring superior customer service and accomplishment of service targets.
PREVIOUS EXPERIENCE
• Feb '90-Dec '2000 with Shakti Cable Industries. - Rabale, Navi Mumbai Manager - Production Planning, Purchase and Control
• Jan '85 -Jan '90 with Metaplast Industries Mumbai as Assistant Manager - Production
Bachelor of Engineering (Electrical Power)