Sunil Maurya

Working with India Skills (Sikkim Manipal University) in the role of External Verifier since May 2011.

 New Bathes of Students are Audited and Assessed according to their knowledge, qualification and the Trainings they have undergone with Brands like Shoppers Stop.
 I also do the Quality checks in New Centres of SMU where I audit the entire Module of Retail set-up and verify the centres as per requirements for Delhi/NCR and UP region as and when required.
 Check the Attendance with personal meeting with Students taking the feedback and sending the same to the Management. Interacting with students and understating the problems faced by them.
 Checking the Support systems available at the Centres and making notes of the improvisations required.
 Checking out on the Promotional activities planned for New Course launch and Student Enrolment planned.
 New Centres are assessed on their Operational aspects, Location, Marketing plan etc.
 I send the required reports to the Management as and when required.
 I co-ordinate my visits to outlets/centres with the concerned person at India Skills.

Worked with Way to Career in the role of Partner

 Was responsible for new Admissions, Course conducted, Job Placement of the students.
 Handled a Team of 4 Faculties and 3 other office staff.
 Student strength of 125 in different batches.
 New innovative Techniques in Training of Students via Video Sessions.
 Took up trainings pertaining to Retail.
 Handled the complete Centre and looked after the Administrative, Counselling and Parents meetings from time to time with updates on the child’s trainings and development.
 Courses conducted were pertaining to English, Basic Computers, Personality Development and Subject wise trainings from classes 9th to 12th
 Placements assistant were given to students who completed their courses in English.

 I was looking after Sales and Collections of all LFS and NTO outlets for Delhi and NCR Region.
 Looked after key Large Format chain of Stores like Music World, Planet M, Reliance Retail, Landmark, Big Flix, Media Mart, Wal Mart, Aditya Birla-More, Odyssey, Lifestyle e.t.c.
 Promotions of major national and International labels under Big Entertainment are Warner bros, Paramount Pictures. Universal Pictures and DreamWorks along with big Home Videos such as Singh is King, Ghajini, Welcome, Rock On, Paa e.t.c.
 Executed operations related to sales promotion, staff administration, inventory management .
 Achieved the sales target for the LFS and NTO. Had developed 2 new Non Traditional counters of Mattel Toy Distributors, CD Rom Dealer, FMCG Dealers for all parts of Delhi and NCR to decrease the dependency on LFS and increase our company sales.
 Tied up with Protosindia which is an online business centre and caters to the requirement of individual and company clients like Eduright, Cyber Multimedia, CNBC Best Sellers, India Today e.t.c.They buy the goods from the Market/Companies and advertise the same on the net through sites of Indiatimes.com, Sify.com and Rediff.com.
 Tied up with Non-Traditional Chain of stores such as Big Bazaar, Archies, Book Café.

Worked with Viva Entertainment FZCO and based at Dubai as Senior Sales Manager-(Non-Conventional -Retail and Van Operations) for U.A.E and Oman. Handled a Team of 25 people from W/H, Accounts, HR and IT who helped in the Operations.
 Viva Entertainment is the leading distributor and licensee for Audio and Video for all leading brands like SAREGAMA, T-Series, Venus, Tips, Yashraj, Paramount pictures, BBC, Warner Brothers, Universal Pictures, and Disney etc. was looking after Sales and Collections of all LFS and NTO outlets for Delhi and NCR Region.
 Retail- Looked after the existing Retail Stand Alone/Shop in Shop stores and also for new store openings. Has already opened new stores in Oman and Dubai with Shop in Shop at Muscat and Sharjah.Total outlets serviced were 6 stores in Gulf Region.
 Van-We were servicing 150 outlets presently in U.A.E. These are the smaller Dealers who are not been serviced by the company directly. Major areas covered were Ajman, AbuDhabi, Dubai, Sharjah, Fujairah, Rasalkhaima and Umalkwain.

I have worked with Music World as Store Head-Operations in Ansal Plaza, New Delhi. Was Responsible for expansion of network in all areas of Delhi (through independent stores, franchisee modules, shop in shop concepts).
I started as a Floor Supervisor and was promoted as the Store Head for the main store Ansal Plaza and was also responsible for the other smaller stores in Delhi and NCR region.
Music World was the largest Retailer for all kinds of Domestic and International Music, Videos-VCD/DVD/Blue Ray and CD-Roms Games/Playstations, I-Pods, and Accessories such as Headphones, Cd-Wallets e.t.c.
Some of the key areas/responsibility areas on which I had concentrated during my tenure with Music World are-
 Planning Budgets for Stores. Ensuring achievement and exceeding the budgets. Got the highest turnover of Ansal Plaza sales in 2004-07.
 Opening of new stores i.e. Express, Franchisee and Shop in Shop modules.
 Team Work- Leading a team of over 35 staff members (CSS and CSA) training them and ensuring they are performing to the best of their abilities to give the best Customer Service to achieve personal and company goals.
 Was part in organising Mystery Shopping for all Music World outlets thus strategies regarding Customer Service, grooming of Staff, Product knowledge, CRL, Employee satisfaction and the required Trainings were planned and implemented.
 Responsible for smooth Warehouse functioning. Ensured timely stock delivery of stocks to respective stores.
 Responsible for Inventory Management of Warehouse and Stores. Ensure disposal of Dead Stocks through Annual Sales/ Festive season sales.
 Exceeding Customers Expectations and providing the best Customer Service from respective Stores. Maintaining a CRL (Customer Request Log Book) in each store and ensured personalised attention to the Customers.
 Looked after the daily Store Operation functions were run smoothly