Senior Human Resources Coordinator
American University in Dubai
Total years of experience :11 years, 3 Months
●Managed a team of coordinators to accomplish faculty recruitment-cycle requirements.
● Improved recruitment logs for more efficient recruitment reporting.
● Planned and executed internal HR files audit.
● Created and standardized templates to ensure accurate and consistent office-wide communication.
● Developed HR office’s annual calendar to support team’s awareness of deadlines and improve on-timeliness.
● Worked with IT to enhance the online HR systems.
● Managed and negotiated group health and life insurance policies and premiums.
Principal Responsibilities:
● Advertised vacancies in various local and international publications and managed online advertising accounts.
● Coordinated with other offices within the university to advertise, recruit and fill vacancies.
● Reviewed & approved all offer letters, employment contracts prepared by HR team.
● Managed employee “On Board” and orientation programs.
● Managed online leave management system and ensured accuracy of employee leave records.
● Composed and reviewed contracts, addenda, renewal letters, salary certificates, NOCs, etc.
● Assisted employees with their HR- and/or policy-related concerns.
● Carried out all aspects of employee exits including, but not limited to, exit interview, end of service, repatriation benefits, termination from HR systems.
● Updated Payroll Management System and other related databases.
● Reviewed and cross-checked monthly payroll.
● Administered employee benefits: educational assistance, annual tickets, health and life insurances.
● Evaluated training needs for staff and outsourced to training providers.
● Revised and drafted policy changes to personnel policies and procedures.
● Produced local ministry and international accreditation reports and HR-related publications.
•Facilitating international and local recruitment of staff and faculty.
•Advertising vacancies in various online, international publications.
•Organizing the relocation of international hires.
•Managing and implementing orientation and on boarding for new hires.
•Issuing employment contracts and updating employees’ compensation and benefits.
•Maintaining accurate records for 300+ employees; updating employee databases and reports.
•Providing all employees with HR support and ensuring the fulfillment of policies and procedures.
•Evaluating training needs for staff; meeting and negotiating with vendors to outsource planning and implementation of training programs.
•Employment visa and insurance processing.
•Reporting to the Director of Human Resources.
•Created and implemented daily lesson plans and activities for 5 classes; evaluated progress and maintained records for 125 students (grades 9, 10 and 11).
• Guided young adults through the analysis of English Language and Literature as well as SAT English, TOEFL and IELTS exam preparation.
• Communicated openly with parents regarding the performance of their children and areas of concern.
•Directed, organized and executed all program activities for 60+ children from 10+ nationalities.
•Implemented new policies and procedures based on international best practices.
•Supervised and evaluated the performance of a team of Egyptian employees.
•Addressed parents’ concerns regarding facility and program activities; redressed immediate problems and incorporated meaningful suggestions to ensure program quality and customer satisfaction.
•Managed facility performance during absence of the General Manager.
•Drafted and implemented Development & PR Department's organizational structure.
•Created and managed donor and public relations databases.
•Worked directly with the Executive Director to formulate development strategies.
•Developed and drafted project plans and proposals for prospective donors and partners.
•Drafted and edited the organization's English website and publications.
•Organized and carried out internal events.
Major 1: Political Science, concentration in International Relations Major 2: Middle East and North African Studies Other Coursework: Social and Personality Development, Community Psychology, Economics, Arabic
Study Abroad Program as extension of Bachelor Degree.
