Sunshine ابالي, Telephone Operator

Sunshine ابالي

Telephone Operator

RADISSON BLU HOTEL

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Computer Science
الخبرات
15 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 7 أشهر

Telephone Operator في RADISSON BLU HOTEL
  • الإمارات العربية المتحدة
  • يوليو 2011 إلى أكتوبر 2012

RADISSON BLU HOTEL
Telephone Operator
Dubai Deira Creek
July 2011 - Present
- Provides courteous service to guest by operating the switchboard according to the hotel standards.
- Takes and delivers clear, efficient, prompt, correct and accurate messages to the guest.
- Responds to guest complaints and provide customer assistance in which we can give 100% guest satisfaction.
- Attend to fire panel and fire alarms
- Giving wake up calls to the guest
- Report to the Manager on Duty

Health Club Cleaner/Night Receptionist في RADISSON BLU HOTEL
  • الإمارات العربية المتحدة
  • أكتوبر 2009 إلى يوليو 2011

RADISSON BLU HOTEL
Health Club Cleaner/Night Receptionist
Dubai Deira Creek
October 2009 - July 2011
- Responsible in cleaning all the ladies changing rooms in the gym and in the pool side
- Maintain and clean all the facilities inside the gym especially ladies gym
- Perform task regarding the chemicals needed to clean equipment
- Arrange stocks in the gym and perform stock counting
- Take part in reception whenever they needed some help like giving towels to the guest
- Assist receptionist in handling customers via the phone and the micros system

Cleaner في DUBAI INTERNATIONAL AIRPORT
  • الإمارات العربية المتحدة
  • يناير 2009 إلى سبتمبر 2009

DUBAI INTERNATIONAL AIRPORT
Cleaner
Transguard Group of Companies
Terminal 3 Dubai, United Arab Emirates
January 2009- September 2009
- Handles and clean all the ladies toilets in departure area
- Maintain cleanliness in all ladies toilets, prayer rooms, disable changing rooms and baby changing rooms

Partime Waitress في ATLANTIS HOTEL AND INTERCONTINENTAL HOTEL
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2008 إلى ديسمبر 2008

ATLANTIS HOTEL AND INTERCONTINENTAL HOTEL
Partime Waitress
VR Services Agency
Abu Hail, Dubai, United Arab Emirates
November 2008-December 2008
- Serve and provide guest whenever there is functions and parties
- Serving food and beverages to guest
- Assist guest and welcome them in the function hall
- Clean and prepare all the cutleries needed in the hotel function
- Setting up all cutleries before the function
- Clearing all the cutleries after the function

Office Clerk في PETROLOGISTICS CORPORATION
  • الفلبين
  • يناير 2006 إلى سبتمبر 2008

PETROLOGISTICS CORPORATION
Office Clerk
E.O. Perez St., NRA Subangdaku Mandaue City
January 2006- September 2008
- In charge of 300 tank trucks LTO renewal registrations
- Handles all the insurances of all trucks including fire insurances of the tank trucks
- Monitors expiration and renewal of transportation registrations

Office Clerk في FILIPINAS TRANSPORT CORPORATION
  • الفلبين
  • أغسطس 1999 إلى يناير 2006

FILIPINAS TRANSPORT CORPORATION
Office Clerk
Colon Street, Cebu City
August 1999-January 2006
- Maintain office records of our oil trucks and tankers
- Typing and preparing documents needed for the renewal of registration
- Respond to the documentation needed in the Land Transportation Organization
- Filing all documents in data base

Payroll Clerk في KARIKAWA CEBU CORPORATION
  • الفلبين
  • سبتمبر 1997 إلى يوليو 1999

KARIKAWA CEBU CORPORATION
Payroll Clerk
MEPZ I, Lapu-lapu City
September 1997- July 1999
- Handles payroll reports \[ input and output data \] for 300 factory workers
- Encode daily time record for production workers
- Monitors output production daily and make sure to reach quota
- Supervise and assist needs for the workers related to payroll system
- Monitors attendance \[tardiness and absences\]

THE FRENCH BAKER
Service Crew
2nd Floor SM City Cebu

Assisting customer service في The French Baker
  • الفلبين
  • أغسطس 1995 إلى يناير 1996

August 1995 - January 1996
- Responsible for cashiering
- Assisting customer service
- Baking muffins at the beginning of the day
- Cleaning in dining area and all premises

الخلفية التعليمية

بكالوريوس, Computer Science
  • في Southwestern University
  • مارس 1996

DEGREE: Bachelor of Science in Computer Science Southwestern University Urgello St., Cebu City March 1996

بكالوريوس, Bachelor in Computer Science
  • في Southwestern University
  • مارس 1996

Specialties & Skills

Telephone Systems
Telephone Skills
Telephone Support
Switchboard Operator
customer service
DOCUMENTATION
OFFICE CLERK
PAYROLL
RECEPTION
REGISTRATIONS
TRAINING

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس