Suparna Sinha

Project Coordinator at SISA Marketing

• United Arab Emirates
• November 2016 to February 2017

The main responsibilities
included:
§ Create and maintain positive relationship with potential and existing clients. Provide professional
customer service. Meet customers to assess progress and reflect on new opportunities and requirements.
§ Proof reading and quality assurance of clients’ projects and reports. Prepare periodic presentations &
monthly reports and present it to the clients/ management.
§ Involved in proposal writing and questionnaire designing.
§ Carried out surveys through telephonic / face-to-face interviews, questionnaires, and focused group
discussions.
§ Responsible for sales and marketing activities in the organization.
§ Handled projects like mystery shopping, customer service excellence, and competitor analysis for several
multinational and local organizations in UAE.
§ Conducted primary and secondary research on various topics which involved qualitative and quantitative
data collection and interpretation.

Sales And Marketing Manager at NA

• India - New Delhi
• May 2006 to May 2012

Chief Manager

• May 2011 to May 2012

Manager at Fresenius Kabi (Dabur Pharma)

• January 2008 to May 2011

Worked in the Sales and Marketing department of

Assistant Manager at Ballarpur Industries Limited (BILT)

• South Africa
• May 2006 to January 2008

Worked in the sales and marketing (retail) department of BILT, the leading paper manufacturing company
of India. I was responsible for the following:
§ Handled different brands of BILT like BILT Matrix, BILT Royal Executive Bond, BILT 10 on 10 etc., taking
decisions regarding product packaging and their promotion (print ads). Also handled a number of contests
(promotion for the retail division as a whole), thus providing support to the sales team.
§ Conducted extensive market research for the new product development department in the retail division
and suggesting features for products like plotter paper, files & folders, pencils, tapes & glues, sticky notes
etc.
§ Managed of a number of events & exhibitions like IITF, Stationery Fair, Asia Brand Congress, etc.
§ In-charge of e-tailing & e-commerce in BILT. Area of operation included revamping the website of BILT
& managing the online store of BILT on Indiatimes.com.
§ Corporate sales for paper division primarily to find about the copier paper market in the corporate segment
in Gurgaon and inform about/pitch for BILT copier paper.
Projects
Mystery Shopper for AWEH Africa Foundation