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SURAJ MISHRA, LINE CUSTOMER MANAGER

SURAJ MISHRA

LINE CUSTOMER MANAGER ·CHEMETALL INDIA PRIVATE LIMITED

India

Master's degree, MBA IN MARKETING

Work experience

Total years of experience: 2 years, 1 months

LINE CUSTOMER MANAGER

July 2025 - Present

CHEMETALL INDIA PRIVATE LIMITED

Mumbai, India

July 2025 - Present

Chemetall India Pvt. Ltd. BASF Group,
Line Chemist - 07/2025 - Present:

Managed strategic industrial customer accounts, ensuring high customer satisfaction and long-term business relationships.

Conducted regular customer visits to provide technical support, identify growth opportunities, and drive account expansion.

Generated ₹50+ lakhs in additional revenue through strategic cross-selling and consultative selling of chemical solutions.

Collaborated with cross-functional teams to resolve customer issues promptly, enhancing service quality and customer retention.
Company industry:
Chemicals Manufacture
Job role:
Manufacturing

RELATIONSHIP MANAGER ANALYST

June 2024 - July 2025

DEVELOPMENT BANK OF SINGAPORE

Mumbai, India

June 2024 - July 2025

ANALYST, RELATIONSHIP MANAGER, 06/2024 - 07/2025, Development Bank Of Singapore (DBS) - Mumbai:

Managed corporate banking relationships and delivered customized financial solutions within the Institutional Banking Group (IBG)

Successfully onboarded 80+ corporate accounts by collaborating with Pan-India Relationship Managers and cross-functional teams.

Independently acquired 30+ Current Accounts and generated ₹50+ lakhs in asset-side business revenue

Generated ₹5+ lakhs/month in Forex revenue by managing international trade and foreign exchange transactions.
Company industry:
Banking

Education

SIES SCHOOL OF BUSINESS STUDIES

May 2024

May 2024

Master's degree, MBA IN MARKETING

India

AVG COLLEGE OF LAW

May 2022

May 2022

Bachelor's degree, LLB

India

Skills

Cross functional Coordination

Expert

Customer Relationship Management

Expert

Stakeholder Management

Expert

Business Development

Expert

Cross Selling

Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Certifications
Digital Marketing Course By Google
Coursera
CUSTOMER RELATIONSHIP MANAGEMENT
IIM BANGALORE

Hobbies and interests

Cricket

Participated in many local cricket tournaments and have won many awards.