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suraj singh

senior process executive

cognizant bpo

Location:
India
Education:
Bachelor's degree, bachelor of commerce honours
Experience:
10 years, 0 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  10 Years, 0 Months   

April 2016 To Present

senior process executive

at cognizant bpo
Location : India - Kolkata
My roles and resposbilty dealin international usa health care project support to Disabilty insurunce
April 2016 To December 2017

senior process

at cognizant techology solution
Location : India - Bengaluru
Maintain a high-volume workload within a fast paced environment. Assisted an average of 550 clients in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume).
Helped company attain the highest client service ratings (as determined by external auditors) - earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.
Completed voluntary client relations training to learn ways to enhance customer satisfaction and improve productivity.
September 2014 To January 2016

customer service executive

at Concentrix daksh
Location : India - Kolkata
M roles and responsibility -dealing with DU telecom project receiving inbound call support in all product new launch mobile phone and raisin complain trouleticket to solve the quier .
September 2013 To April 2014

customer associated

at ibm daksh
Location : India - Kolkata
I have worked customer associated agent dealin outbound call domestic client.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
July 2012

Bachelor's degree, bachelor of commerce honours

at University of Calcutta
Location : India - Kolkata
Grade: 50 out of 100

Specialties & Skills

ms work excel and basic some command

formula ,command networkin

customer Email: r.suraj1989@gmail.com Yahoo id:-surajsing616@yahoo.in In July 2012 I completed

support/customer relation management

customer service

call support

Customer Service

Call Center

Customer Service Skills

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Intermediate

Hindi

Intermediate

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

Cricket

Watching movies

English action any sport activities

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