suraj panicker

Lead Consultant, Client facing Project Manager (ANZ Internet Banking Testing Program management Office) - Infosys Technologies Australia & Bangalore.
• Part of SI I-prime management / client facing consulting that spearheads Infosys' award winning core banking & integration test service capabilities for large scale core banking transformations deploying Finacle. Leading Project management capability RFP proposals response on an integrated program management value network platform.

• End-end SDLC advisory: budgeting/proposals/negotiation which caters to the change management, risk management, stakeholder management and strategic requirement of large scale transformation initiatives of banks on Finacle. . Establish KPI, MOSCOW, Entry, and Exit, gating Criteria, ROI based testing methodology: Defining Best practices in Test Project management in Product environment.

• Business Development: Lead complex Proof of Concept in the Finacle Internet banking domain- involving an integrated tri party solution approach -Finacle from Infosys and Oracle Ensemble/web logic/OAM from Oracle driving the ANZ Internet banking BPay new value proposition-generating successful outcomes . The Proof of Concept is the first step towards de-risking/directing a >10millionAUD “Mambo” program bringing about revolution in the Australian payments industry. 6.5/7 in Customer Satisfaction Index.

• Business Intelligence -Legacy Data Migration, ETL, Informatica management Business Analysis of Westpac/St George platforms. :- • Developed Test Plans and Scripts from Functional and Technical Specifications in collaboration with Business Analysts and Developers;Identified /classified/communicated/strategized/mitigated risks, delivered Business Scenarios and Scripts for UA Testing.

LOGICA Senior Consultant -Test Factory (SWIFT, Payments): Bangalore & UK
Clients: BTMU, JPMorgan, CBIC, Euro clear etc
• Client facing structured test process management /consulting for high value SWIFT payments, wire room Financial messaging, STP (Straight through Processing), Anti money laundering & Security enhancement projects for Logica BESS \[Banking Electronic Support system\] .
• Lead Development of automation framework: Integrated Test Frame methodology with key components of Quality Centre product suite. \[Test Frame action words provided simple, navigation-independent representation of business scenarios driving Requirements and Risk based \[Logica RRBT framework\] Test process streamlining.\]
• Developed Test Plans and Scripts from Functional and Technical Specifications in conjunction with Business Analysts and Developers; identified risks, produced Business Scenarios and Scripts for UA Testing.
• Assessing and auditing Test process maturity and defining Test process Improvement roadmap and process.
• Coordination with US product architects, analysts and Indian development and testing team for on time high quality release of BESS 17 AND 18 using Test Frame for Automation
• Leading a team of consultants for end-end business-IT alignment in requirement elicitation, traceability, test scenarios design, automation, defect prevention and systems Integration interface simulation for simplifying complex and multi channel business flows.

• Managed the 25 member team project supporting Motorola supply chain application management in Mainframe technology
• Implemented the QA certification process for Motorola supply chain
• Complexity & Parametric Estimation, Project management using Microsoft Project Plan and Configuration Management
• Supported quality assurance metrics generation (productivity, defect ratio, customer satisfaction)

Dell International Services-Business Continuity Test Lead Bangalore, & Tokyo
Japan Disaster Recovery (DR), Legacy Migration and China Customer Care (CCC) Operations
• Successfully built and promoted the APJ Dell IT DR team in Bangalore
• Travelled to Japan for project envision, Business Continuity planning and implementation of Dell's first Disaster Recovery system (a multi-million Program); trained in TQM & Dell direct model
• Managed SIT, UAT, load testing \[on Test Director\] and production support (L1, L2) in Tokyo DR deployment.
• Legacy migration from proprietary Enscribe DB to SQL and Java.
• Handled People management responsibilities for Individual Development Plans, 360 degree feedback, performance assessments and career path competency mentoring (technical and managerial)
Awards/Customer Delight: Business Impact, Tenacity and Process innovation-triple Dell Quarter awards for Agile iterative project proposal and execution of usually “big-bang “Disaster recovery project. The CCC project received 100% customer satisfaction for Chinese Operations, for the first time in Japan IT history.
Organizational Drives: Member of Executive SIX Sigma program from APJ segment, towards continuous process improvement of Japan PC Manufacturing and Order management process -visited Toyota lean manufacturing factory in Japan for benchmark studies.

EFunds International (Fidelity) - Senior Systems Executive Chennai & Chester, UK
Clients: RBS, ING, Komercni
• US Electronic Benefits Transfer Process Analyst -a governmental project for US senior citizens -3 DES Encryption standard Implementation project
• Worked in UK Chester office as the Onsite Project coordinator for client RBS -responsible for transitioning rule-based intelligent hub Middleware RBS projects to India
• Supported ING and Komercini Core banking process enhancement in UK.
• Member CMM Audit internal assessment, HP Tandem Certification