Credit Control Manager
Danzas AEI Intercontinental
Total years of experience :14 years, 3 Months
Danzas AEI Intercontinental, Dubai
Credit Control Manager (November 2011 - till date)
• Credit Management of over 800 live accounts with a total Ledger balance of AED 184 Million.
• Efficiently reduced debtor days from above 140 days to less than 70days within 1 Year.
• Implementation of Policies and Procedure for maximizing collections in a timely manner.
• Identifying the bad debts in the books and making provisions on a quarterly basis.
• Dealing with lawyers for all legal matters concerning receivables.
Periodic review of Credit Terms to ensure they are in line with current market trends.
• Directly Supervising 6 Credit Controllers.
Holiday Inn Express, Dubai
Group Credit Manager (April 2009 - November 2011)
• Directing entire Credit Control operations of 4 Hotels
• Thoroughly analyzing credit risks, carrying out periodic reviews of all receivables
• Successfully streamlined the credit functions of 4 hotels with maximum efficiency
• Efficiently reduced debtor days from above 80 days to less than 35days within 6 months
• Devising & implementing policies & procedure including credit policy.
Angsana Hotel & Suites, Dubai
Credit Manager (Mar 2008 - Apr 2009)
• Managed review and recommend credit operations, followed up on over 200 live accounts
• Effectively monitored guest ledger balances
• Drafted and implemented the credit policy
Previous Assignments
• NHS - UK, UK
Credit Controller (Jun 2007 - Dec 2007)
• Credit Control of approximately 700 live accounts via telephone, email, letter & fax.
• Managing a Ledger of Approximately GBP 30 Million
• Raising of all NHS related invoices working to strict deadlines.
• Daily treasury duties including identification and allocation all monies received.
• Assisting the Sr. Financial Accountant and Credit Manager with various adhoc projects.
• Metropolis Group, UK
Credit Controller (Feb 2007 - Jun 2007)
• Sole credit controller for 300 live accounts.
• Reduced debt substantially within the first month upon my arrival.
Similar job roles as compared to previous companies.
• PearlFisher Inc (UK)
Credit Controller (Nov 2006 to Feb 2007)
• Supervising the Credit Control function for 3 Entities & over 30 Multinationals.
• Responsible for reducing the Debt by 90% & achieved 50% over the target for 2 Months.
• Responsible for raising invoices for 3 entities in liaison with the Client Services Team.
• Superbrands Ltd (UK)
Credit Controller - (Aug 2006 - Nov 2006)
• Supervision of the Credit Controller, including training, monitoring, target setting.
• Credit Control of approximately 400 live accounts via telephone, email, letter & fax.
• Responsible for reducing aged debt by 85%.
• Recommending accounts suitable for litigation and liaison with debt collection agency.
• Raising of UK and overseas invoices working to strict deadlines.
• Daily treasury duties including identification and allocation of multi-currency cash receipts & Multi- currency bank reconciliations.
• Generating monthly worldwide debtor report for the board of directors.
• Assisting with the implementation of a new accounting package including specification, testing, improvements and designing of new reports.
• Management of overseas agents including advising them on the set up of their accounts departments, taxation issues and payment of their commission.
• Reconciliation of intercompany agent accounts and assisting the Financial Accountant with accruals and adhoc projects.
• Le Royal Meridien Beach Resort and Spa and Grosvenor House West Marina Beach (Dubai)
Credit Manager - May 2002 to July 2006
* Reviewing and recommending credit facility applications.
* Controlling the list of authorized credit accounts and ensuring the proper application of the Credit Policy within the hotel.
* Maintaining the Sales Ledger invoicing and debt collection standards.
* Monitoring Guest Ledger balances on a daily basis and ensuring that balances are current.
* Responsible for effective and timely collection of debts
* Organizing monthly credit review meetings with senior management ensuring credit management issues are dealt with.
* Identifying the bad debts in the books and making provisions on a quarterly basis.
* Reviewing work processes in the Accounts Receivable area to ensure that task list duties are being completed according to specified standards.
* Successfully reduced the debt in days from 120 to 35.
• Le Royal Meridien Beach Resort and Spa.
Senior Receivable Officer - May 2000 to May 2002
* Carrying out the day- to- day accounts receivable tasks and assisting the Credit Manager to consistently apply the Credit Policy.
* Ensuring transactions are that are transferred on a daily basis are in agreement with reports.
* Ensuring that room rates & Food &Beverage charges are in accordance with the Approved Rates Schedules.
* Ensuring that all invoices are dispatched according to the specified timetables with emphasis on accuracy and professional presentation.
* Processing commissions due and payable on a priority basis.
* Assisting the Credit Manager in the debt collection process.
* Deputizing for the Credit Manager during periods of absence.
During this period, I have undergone training in areas such as Income Audit and Night Audit. As a result, I carried out the Night Audit function at least two to three times a month for a period of one year. I have also assisted the Chief Accountant during the absence of the Financial Controller and hence am exposed to areas of Financial Management.