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Suresh Kumar  Subramanian , Senior Manager ~ Technical Service & New Product Development

Suresh Kumar Subramanian

Senior Manager ~ Technical Service & New Product Development·Daimler India Commercial Vehicles Pvt Ltd

India

High school or equivalent, Computer Science

Work experience

Total years of experience: 17 years, 9 months

Senior Manager ~ Technical Service & New Product Development

November 2018 - December 2025

Daimler India Commercial Vehicles Pvt Ltd

Chennai, India

November 2018 - December 2025

+ Lead end-to-end new product development support, including pilot builds, process validation, and production
readiness
+ Act as technical interface between R&D, Manufacturing, Quality, and Suppliers
© Drive prototype validation, issue resolution, and design feedback loopsProvide technical assistance and
troubleshooting support to service engineers and dealer teams or complex vehicle issues
+ Analyse vehicle complaints from field operations and guide service teams on structured diagnostic and repair
procedures
+ Coordinate with Field Quality, Product Development (PD), and manufacturing teams to resolve rial technical
+ Lead preparation and release
of technica service bulletins, troubleshooting guides, and engineering reports.
© Conduct technica raining programs or dealer service engineers on new vehicle technologies diagnostic tools,
and service procedures.
+ Support warranty claim validtion and technical investigation to determine root causes of failures.
+ Monitor vehicle performance n the feld an collect servic feedback for continuous product improvement
Initiatives.
+ identity recurring
actions.
+ Develop New Product Service Readiness covering diagnostic tools, service documentation & training readiness
+ Support New Product Launch programs from DFS (Design Freeze Stage\] to SOP
/ SAM (Start of Mass
Production) ensuring service readiness.
+ Provide field falure analysis reports to plant teams enabling retrofit implementation to minimize field issues.
lures and escalate sues to engineering teams for root cause analysis and corrective.

Company industry:
Automotive Manufacture

Assistant Manager — Product Development & Technical Service

May 2014 - October 2018

ISUZU MOTORS INDIA

Chennai, India

May 2014 - October 2018

+ Supported vehicle validation, product planning, and technica service engineering actiities.
+ Worked with dealer networks to analyse vehicle complaints and implement effective troubeshooing.
procedures
+ Colaborated with R&D tears to provide field feedback for product design Improvements.
+ Supported technical documentation including service procedures and troubleshooting manuals.
+ Conducted technica training sesions for service teams on vefice systems and diagnostic ook.
+ Analysed warranty claims and ied performance data
to identify product improvement opportunites

Company industry:
Automotive Manufacture
Job role:
Engineering

Senior Engineer - New Product Development / Product Engineering

April 2010 - April 2014

Daimler India Commercial Vehicles

Chennai, India

April 2010 - April 2014

+ Supported new product development introduction activities including design & process validation
ensuring
with faciity readiness.
+ Worked with Ale & Transmission engineering teams to ensure design-to-production alignment for
vehicle assembly systems.
+ Conducted problem solving and root cause analysis fo new product quality issues.

Company industry:
Automotive Manufacture

Technical Associate - Prototype & Validation

April 2008 - April 2010

Mahindra & Mahindra (Farm Equipment Sector)

Mumbai, India

April 2008 - April 2010

+ Assisted n prototype assembly testing, and product validation or tractor transmission systems.
+ Conducted teardown analysis and supported design validation for product improvements

Company industry:
Automotive Manufacture

Education

State Government Higher secondary school

March 2025

March 2025

High school or equivalent, Computer Science

India

NIET-DEC

January 2014

January 2014

Bachelor's degree, Mechanical Engineering

India

Apollo Engineering College

March 2008

March 2008

Diploma, Mechanical Engineering

India

Skills

AUTOMOTIVE INDUSTRY
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
MANUFACTURING ENGINEERING
Intermediate
MANUFACTURING ENGINEERING
Intermediate
MANUFACTURING OPERATIONS
Intermediate
MANUFACTURING OPERATIONS
Intermediate
NETWORK BRIDGING
Intermediate
NETWORK BRIDGING
Intermediate
NEW PRODUCT DEVELOPMENT
Intermediate
NEW PRODUCT DEVELOPMENT
Intermediate
PROCESS VALIDATION
Intermediate
PROCESS VALIDATION
Intermediate
PROTOTYPE COMPUTER SCIENCE
Intermediate
PROTOTYPE COMPUTER SCIENCE
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
RESEARCH AND DEVELOPMENT
Intermediate
RESEARCH AND DEVELOPMENT
Intermediate
TECHNICAL SERVICES
Intermediate
TECHNICAL SERVICES
Intermediate

Languages

English
Beginner
Hindi
Beginner
Malayalam
Beginner
Japanese
Beginner

Training and Certifications

Certifications
«Data Analytics & Power BI for Manufacturing. «Decision Maing & Problem Solving