Senior Business Development Manager -IT Managed Services
ISYX Technologies LLC
Total years of experience :15 years, 0 Months
Key Result Areas:
Spearheading Services which includes Infrastructure Managed Services, Next Generation IOT -Internet of Things and Cloud based Solutions (SaaS, IaaS, PaaS)
Generating business opportunities for Corporate, BFSI, Govt. & Min market customer across GCC
Analyzing daily business functions to build infrastructure business with respect to end-to-end prospects; conducted workshops effectively for customers & sales
Ensuring application of & compliance with the company’s policies in administration of IT Infrastructure after reviewing new hardware and accessories
Streamlining operation procedures and advising management to adopt modern techniques, which help organization to maintain flawless system
Addressing performance bottlenecks and ensuring maximum system uptime
Framing architectural decisions, and also providing leadership & direction in the areas of technology and product development to facilitate and enable growth and business agility
Key Accounts Served:
Majid Al Futtaim - Ventures, Majid Al Futtaim - Financials, Dubai Sports City, DIP-Techsouce, Ministry of Health, Ministry of Education, Dubai Health Authority, and so on
Accomplishments:
Augmented revenue by 40% and market share by 16% (including new and existing clients) through the implementation of Revenue Growth Methodology strategies
Developed strategic and operational sales plans which resulted in 70% increase in overall sales and gross margin
Amplified existing customer base by 25% through maintaining effective relationship in terms of Pre-sales and Post-sales commitment
Steered Infrastructure Managed Service which includes End to End IT Services Solutions
Key Accounts Served:
Majid Al Futtaim - Ventures, Majid Al Futtaim - Financials, Dubai Sports City, and Himalaya Drugs
Accomplishments:
Recognized for initiating a strong customer relationship and managing to grow the Infrastructure Managed Services revenue by manifolds 25 -35M within 6 months
Conferred with ‘Best Sales Award’ for QoQ growth
Awarded ‘Best Achiever’ for 2014-15 for Managed Services
Jun’09 - Jan’10 National Business Manager - Infrastructure Managed Services
Jan’10 - Feb’12 National Business Manager - Cloud based Solutions (SaaS, IaaS, PaaS)
Feb’12 - Dec’13 National Business Manager - Infrastructure Consulting & Managed Services
Key Result Areas:
As National Business Manager - Infrastructure Consulting & Managed Services
Conceptualized critical account management methodologies that established strong customer relationship as well as managed to grow the Infrastructure Managed Services revenue by manifolds YoY from 5M (USD) to 25M (USD
Conducted end-to-end selling which also includes Data Center Build, Host and Managed Services
Key accounts served: GE, Honeywell, Emerson, Symphony, Star TV, and US-Technology
As National Business Manager - SaaS Sales
Identified business opportunities for PLE & G500 customer across nation
Provided next generation compute solutions including Cloud, Platform Optimization and Software as Services-SaaS
Liaised with marketing segment in creating awareness & mindshare for Inside Sales Team (ISR / TSR) & Outside Sales Team (AE / SC / Services EM)
Took part in IDC events to create more awareness, and pitch the presence & positioning of the SaaS offerings for India with a global foot-print
Ensured complete drive & mind-share on positioning SaaS by supporting the sales on pre-requisites- EDM’s, Brochures, Handbook, White-papers, Web-links, FAQ’s, Competition, Objection Handling, In-depth Trainings, Assignments & Quizzes
Analyzed daily business functions to build SaaS business with respect to end-to-end SaaS prospects and conducted workshops for customers & sales
As National Business Manager - Infrastructure Managed Services
Designed and developed business opportunities for PLE & G500 customer across nation with Staff Augmentation & Managed Services
Bagged help-desk tool summit in Infrastructure Managed Services for SLA based services
Accomplishments: (Across the Tenure)
Got nominated to participate in Filed Readiness Seminar Program held in Las Vegas -USA
Acknowledged for achieving target quarter on quarter and also achieved 100% in H1-2012 & 125% in H2-2012
Successfully generated & converted SaaS opportunities by establishing large customer base & their sister concerns from scratch since SaaS offerings were introduced in India in 2010