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Surinder Multani, Lead Business Analyst

Surinder Multani

Lead Business Analyst·BRP

Canada

Bachelor's degree, French

Work experience

Total years of experience: 13 years, 8 months

Lead Business Analyst

January 2022 - April 2026

BRP

Cambridge, Canada Remote

January 2022 - April 2026

Analyze Project Scope documents & identify key deliverables, timelines, constraints & assess the risks.
Contribute in estimating the Project Budget, develop the project schedule and assign tasks & responsibilities to Team members.
Conduct kick off meetings & define communication plans. Create Business Requirement Documents & Testing Templates
Organize and lead weekly meetings with Business Stakeholders to manage stakeholders expectations and to ensure the work is performed
in accordance with the required project deliverables.
Resolve data integration issues and support Data Architect & Data Engineer by coordinating with multiple teams to overcome Project
Obstacles & meet deadlines.
Analyze project performance data to identify areas of improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Coordinate with cross-functional teams to resolve project issues and mitigate risks.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the teams
ability to deliver results.
Established effective communication among team members for enhanced collaboration and successful project completion.

Company industry:
Automotive Manufacture

Senior Systems Analyst

October 2019 - January 2022

OpenText Waterloo

Waterloo, Canada

October 2019 - January 2022

Ensured expertise in master data structure, design, governance and use across the global organization is up to par or exceeds industry
standards.
Responsible for leading data migration of legacy master data from merged and acquired companies (M&A) into the organizations
ERP/HANA (SAP) and supporting systems, ensuring business requirements are met and business processes are aligned with master data
policies.
Migrated SAP vendor master data from acquisitions and led smaller project data conversions from inception to completion.
Governed SAP ERP/HANA master data ecosystem, including the fields, tables, and types of transactions which use the master data and
applying this knowledge for problem solving, data error identification and process improvements.
Built and maintained cross-functional relationships, including aligning opinions and approaches across disparate teams.
Demonstrated keen interpersonal skills to interact and train personnel and multi-national parties through language and cultural barriers to
accomplish mission goals and outcomes.
Provided expert level knowledge in creating Project Plans, Mapping documents, Data Load Plan, SAP MDM, and Business Rules plan.
Led Source to Pay(S2P) ERP to S/4 HANA transformation Project from Vendor Master Side & Assisted with designing business processes to
be aligned to the master data.
Resolved long term pre-existing issues by identifying root causes and making Teams aware of System implications and Data flows.
Acknowledged and recognized by Senior Management and Business Partners.
Worked on improvement of training scripts created to simulate workflow of various SAP processes related to SAP MDM.
Used Excel for advanced data manipulations and analysis & Ensuring data accuracy, integrity, and completeness.

Company industry:
IT Services

Master Data Specialist II

January 2017 - January 2019

Lafargeholcim

Mississauga, Canada

January 2017 - January 2019

Bridged gaps and enhanced processes in sales distribution (SD) / customer master team with prior expertise and experience in vendors and
materials.
Played key role in year-end activities. Adhered to service level agreements while creating and maintaining all customer, freight rates, pricing,
contract, and rebate master data records.
Established & created the training materials and visuals for pricing and VFX3 (report based on billing documents with logistic and master
data errors).
Resolved long term pre-existing issues by planning end to end process, organizing meetings and calls involving 7 teams including business
partners, coordinating process tested.
Identified and solved complex problems related to VFX3 and other operations by minimizing errors and delays and increasing revenue.
Acknowledged and recognized by manager, director, internal departments, and business partners for being a key contact in MDM team and
received emails of appreciation for excellent work ethics and delivering support on time.
Extracted and transformed data from excel, generated reports for Logistic and met established KPIs.

Company industry:
Construction & Building

Master Data Analyst

January 2014 - January 2017

Lafargeholcim

Mississauga, Canada

January 2014 - January 2017

Successful data analyst for MDM-master data management, assisted in major projects including migration of data from JDE to SAP for
merger.
Led various internal projects, loaded, and modified millions of data records in SAP. Created, set up, and cloned new plants and materials
with MRP settings and Inventory loads.
Coordinated resolution of major issues with cross-functional members, including O2C, B2R, manufacturing, warehouse, and procurement
teams, resolving P2P issues for multiple internal stakeholders.
Provided technical and analytical support to procurement and production teams by resolving their MRP, Inventory, Info record and Freight
related issues, demonstrating profound knowledge and understanding of Supply Chain processes.
Conducted training workshops on SAP processes for internal team members and business partners and created job aids with clear
instructions, resulting in smooth operations for internal team members and business partners that further strengthened team performance.
Led multiple initiatives to purge master data information, creating and enhancing master data policies and procedures by providing reliable
quality.
Worked closely with IT to maintain and improve specification database and reporting system and documented all data elements for UAT test
scripts and QA approval.
Manipulated relational databases, creating complex queries with multiple tables joins and generating reports altering layout and data
representation according to client requirements.
Led process improvement and streamlined the processes for downloading, analyzing, eliminating, and uploading mass data in SAP.
Supervised team of 10 team members in MDM reporting indirectly.

Company industry:
Construction & Building

Tax Analyst

January 2013 - January 2014

Holcim

North York, Canada

January 2013 - January 2014

Prepared and reviewed sales; Used tax returns and estimated tax payments on monthly, quarterly, and annual basis.
Resolved tax related issues arising from preparation of tax returns and communicated with state and federal taxing authorities. Handled end
tasks of preparing and filing1099Misc, 1042S, and 5472 annual reporting. Solved issues arising from 1099 reporting.
Liaised with IRS for prior years 1099 filing and saved $20K penalty.
Closed 15+ inactive tax accounts, which saved annual registration / renewing fee paid to IRS.
Streamlined the process of 1099 by acting as key contact / expert for internal / external queries for 1099 / 1042, reporting, preparing, and
cleansing tax accounts and 1099 related data and minimizing notices from IRS.
Documented all internal process and methodologies that led to transition of workflow.
Coordinated with vendor master team to standardize the vendor creation processes, making W9 mandatory document required from
supplier resulting in minimal queries from suppliers and internal business partners, saving cost of resources, and sending Mails-B Notices to
suppliers as part of process of IRS notices action items.

Company industry:
Construction & Building

Master Data Representative

January 2012 - January 2013

Holcim

North York, Canada

January 2012 - January 2013

Worked in SAP Master Data and created vendors in SAP and JDE. Remained calm when dealing with stressful situations and maintained
positive attitude when dealing with complex problems. Maintained business ready data in SAP and complied with service level agreements
as defined in teamwork flow. Established and maintained relationships with key business area users.
Handled direct deposit project, contacted vendors to get banking information, and entered 1000s of records in SAP with 4 eyes validation
process, saving cost of mailing checks to 4K suppliers.
Contacted vendors via emails and phone to collect tax form W9 issued by IRS, preparing, and sending mass communication to suppliers
using mail merge in MS Word and Right Fax Program.
Acknowledged and recognized by supervisor and manager for dedication, hard work, and fast learning abilities.

Company industry:
Construction & Building

Education

Alliance Francaise

January 2010

January 2010

Bachelor's degree, French

India

Guru Nanak Dev University

April 1998

April 1998

Master's degree, English

India

Skills

COLLABORATION
Intermediate
COLLABORATION
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DATA MIGRATION
Intermediate
DATA MIGRATION
Intermediate
GOAL ORIENTED
Intermediate
GOAL ORIENTED
Intermediate
GOAL SETTING
Intermediate
GOAL SETTING
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate
STAKEHOLDER ENGAGEMENT
Intermediate

Languages

English
Expert
French
Expert
Punjabi
Native Speaker
Hindi
Native Speaker

Training and Certifications

Certifications
Project
Project Management Professional (PMP)®