Susan Hamzeh, Procurement Manager

Susan Hamzeh

Procurement Manager

JValley Software Solutions

Lieu
Jordanie
Éducation
Baccalauréat, Computer Information System (CIS)
Expérience
19 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 6 Mois

Procurement Manager à JValley Software Solutions
  • Jordanie - Amman
  • Je travaille ici depuis décembre 2011

Implement procurement strategies to maintain security of supply and optimum value for money.
▪ Perform all procurement and contracting activities including pre-qualification, tender management, negotiation and preparation of contracts.
▪ Set policy and guidelines for delivering commercial and cost-effective procuring process for the business.
▪ Develop key relationships with business stakeholders and strategic supply partners to improve business.
▪ Implement change and develop new processes to better procure goods and services.
▪ Negotiate contracts with suppliers to obtain best price and service.
▪ Identify cost reduction opportunities to achieve financial goals.
▪ Analyze market and delivery trends to develop procurement technologies and processes that support those trends.
▪ Identify areas for improvement to continually drive performance and business results.
▪ Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down and improvement opportunities.
▪ Review current processes for procurement and make recommendations where appropriate.
▪ Provide periodic reporting for management on purchasing, controls and processes.
▪ Teach and educate managers and associates about the procurement process control.
▪ Interview hire and train personnel for procurement related activities.
Key achievements:
▪ Managed the events and exhibitions of the company.
▪ Participated in setting the policies and procedures with the company’s stakeholders.
▪ Participated in the team development by setting training plans with the company’s vendors.

Senior Technical Writer à EBLA
  • Jordanie - Amman
  • Je travaille ici depuis mai 2010

 Develop user manuals, administrative guides, and procedures for products.
 Develop new and maintain existing documentation in accordance with established procedures and guidelines. Ensure content design consistency.
 Assist the business development department in creating brochures.
 Develop the full range of documentation for the company, including hard copy, online, and web-based documentation.
 Support quality assurance efforts.
 Translate documents, system alert messages and labels.

Technical Writer Team Leader à Excellence through Quality (EtQ)
  • Jordanie
  • mars 2007 à février 2008

Develop new and maintain existing documentation in accordance with established procedures and guidelines. Ensure content design consistency.
Supervise and train lower level employees and provide informational assistance on an ongoing basis.
Develop the full range of documentation for the company, including hard copy, online, and web-based documentation.
Develop user manuals, administrative guides, and procedures for products.
Develop Technical Manuals for systems on a technical level.
Forming Technical Training materials for different employees in different fields.
Create, edit, and maintain procedural documentation including Quality Control policies and procedures (QCP’s) and/or “how to” user guides and application guides.
Support quality assurance efforts.
Supervise and train lower level employees and provide informational assistance on an ongoing basis.

Senior Technical Writer à ITGSolutions
  • Jordanie
  • septembre 2003 à février 2007

Develop the full range of documentation for the company, including hard copy, online, and web-based documentation.
Develop user manuals, administrative guides, and procedures for products.
Develop Technical Manuals for systems on a technical level.
Forming Technical Training materials for different employees in different fields.
Creating on-line help documentation for desktop and web base applications.
Supervise and train lower level employees and provide informational assistance on an ongoing basis

Instructor à Computeach
  • Jordanie
  • septembre 2002 à août 2003

ICDL (International Computer Driving License).
Web Page Design (HTML, Flash)

Éducation

Baccalauréat, Computer Information System (CIS)
  • à Amman Private University
  • juin 2002
Etudes secondaires ou équivalent, Tawjihi
  • à Sisters of Nazareth school
  • juin 1998

Specialties & Skills

Field Operations
HR Operations
Human Resources
Management
Training
Word processing and spreadsheets
MS Office
MS Office

Langues

Arabe
Expert
Anglais
Expert
Français
Débutant

Adhésions

Active participant in Jordan Environmental Society (JES)
  • Organizer
  • June 1997

Formation et Diplômes

Recruitment and Selection Specialist Program (Formation)
Institut de formation:
Sanaya
Date de la formation:
September 2013
Durée:
50 heures
Project Management Professionals (Formation)
Institut de formation:
The Address
Date de la formation:
February 2016

Loisirs

  • Fitness, Self Defense and Strength
    Got the black belt in Kickboxing.