Susan Ode

Managing a caseload of dual representation remortgage transactions from instruction through to completion.
* Acting for both lenders and borrowers in accordance with lender panel requirements and the UK Finance Mortgage Lenders’ Handbook.
* Reviewing title documentation and investigating title issues to ensure compliance with lender requirements.
* Preparing and reviewing mortgage documentation, legal reports and completion statements.
* Liaising with clients, mortgage lenders, brokers, solicitors and third parties to progress transactions efficiently.
* Ordering and reviewing searches where required and resolving pre-completion enquiries.
* Drafting and issuing Certificates of Title to lenders prior to completion.
* Coordinating completion of remortgage transactions and ensuring funds are requested and released accurately.
* Redeeming existing mortgages and ensuring all post-completion undertakings are satisfied.
* Preparing and submitting applications to HM Land Registry to register lenders’ charges.
* Managing SDLT requirements where applicable.
* Maintaining accurate case management records and ensuring compliance with SRA regulations, AML procedures and internal risk management policies.
* Providing regular updates to clients and stakeholders while delivering a high standard of customer service.
* Prioritising a high-volume caseload to meet lender service level agreements and completion deadlines.
* Assisting with complex title issues and escalating matters where necessary.

Residential Conveyancing
* Dual Representation
* Remortgages
* UK Finance Mortgage Lenders’ Handbook
* HM Land Registry
* Certificates of Title
* Title Investigation
* Completion & Post-Completion
* Client Care
* Risk & Compliance
* Case Management Systems
* Stakeholder Management
* Time Management

Manage a busy caseload of residential conveyancing transactions from instruction to post
completion, acting for private clients, lenders and investors while ensuring full compliance with
legal and regulatory requirements.

Provided commercial legal support across business operations, property matters and corporate
contracts.
Key
• Drafted, reviewed and negotiated commercial contracts and service agreements.
• Supported acquisitions, disposals and commercial property matters.
• Advised business stakeholders on contractual obligations and legal risks.
• Managed the complete contract lifecycle from drafting through execution.
• Assisted with dispute resolution and litigation matters.
• Conducted legal research and provided practical legal advice to internal departments.
• Worked collaboratively with senior management to support strategic commercial
decisions.

• Managed SDLT submissions and Land Registry registrations.
• Prepared AP1, FR1 and related legal documentation.
• Conducted title investigations and property due diligence.
• Managed property searches and reviewed legal documentation.
• Ensured all registrations were completed within required deadlines.
• Resolved Land Registry requisitions efficiently.
• Conducted AML and client due diligence checks.

• Drafted contracts and legal documentation.
• Managed post-completion processes from completion through registration.
• Communicated effectively with clients, lenders and external legal professionals.
• Managed billing, file closures and legal administration.
• Supported compliance with regulatory and professional standards..