Shworoom In Charge / Senior Sales Executive / Service Coordinator
Fitness and More
Total des années d'expérience :15 years, 6 Mois
As Showroom - In - Charge / Senior Sales Executives
• Determine the marketing strategy to attract more customers by setting promotional sale and/ or advertising.
• Maintain the availability of merchandise.
• Maintain the reputation of the shop by complying with the legal documents.
• Assist the needs of the customer and solve any complains.
• Update the Retail Manager (in Dubai) thru email and telephone call with regards to any legal issues about the showroom.
• Prepare Commercial Invoice, Packing List, and Certificate of Origin (COO) for any order made by the customer.
• Send requisition to the main office (Dubai) in terms of delivery/ shipment purchased by the client, and follow up any related issues.
• Prepare quotation for customer.
• Handles cash, cheque, or credit card payment from the customer.
• Submit the tender reconciliation (monthly sales) and petty cash expenses in the head office.
• Conduct weekly and monthly stock inventory.
• Make the initial interview for applicants.
• Train and assign staff with their respective duty.
As Service Coordinator
• Assist in product purchasing and order fulfillment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc.
• Monitor product order shipment to ensure on-time delivery to customers.
• Coordinate, analyze and improve customer service functions to meet company goals.
• Maintain database of customer sales order and invoicing records.
• Alert customers on shipping and flow issues in advance.
Overall Responsibilities: Ensure the showroom/ service operates effectively to achieve set sales target.
• Assist the In-charge.
• Instruct the co-staff about their duties on the day ahead, then check if they properly done their responsibilities.
• Monitor the status of the shop in terms of; stock of goods, renewal of trade license, staff visa, and others.
• Sells luxury gym equipments to the consumer and business establishment.
• Give some basic advice about nutrition and exercise.
• Ensuring the entire customer are being acknowledged and offered assistance in a professional manner.
• Assigned to process permits.
• Update the respective personnel with regards to renewing of documents.
• Update warehouse for any pending deliveries and/ or stock discrepancy by transferring the information thru email or telephone.
• Answer customer queries thru telephone and email.
• Prepare quotation if there’s any inquiry.
• As cashier, ensure credit card reconciliation and cash is correct, and as the day end, closed the daily sales to check if there is any shortages or overages.
• Handling cash and cheques, and deposit in a safety manner, then at the end of the month submit Tender Reconciliation together with Petty Cash Expenses to the Head Office.
• Do the monthly inventory.