Susanna Johns

Senior Merchandiser·M. H. Alshaya Company

الكويت

ماجستير, Management

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 1 أشهر

Senior Merchandiser

مارس 2022 - أبريل 2023

M. H. Alshaya Company

الكويت، الكويت

مارس 2022 - أبريل 2023

• Worked collaboratively with the US team to understand local customer journey
• Reviewed product and pricing to ensure proper margins to meet KPIs
• Developed tools in Microsoft Excel to analyze data and to drive insights from complex sets of data
• Conducted market research to report findings and drive assortment development

مجال الشركة:: البيع بالتجزئة وبالجملة
الدور الوظيفي:: المشتريات

Merchandiser

أبريل 2021 - مارس 2022

Safat Alghanim

الكويت، الكويت

أبريل 2021 - مارس 2022

• Worked closely with the marketing team to boost brand awareness
• Partnered with buying team to manage stock and review product performance
• Managed showroom stock levels and general KPI’s for department
• Conducted market research and competitive analysis to inform strategic planning and market positioning

مجال الشركة:: أثاث المنزل والمكتب
الدور الوظيفي:: المشتريات

Inventory Planner

ديسمبر 2017 - يوليو 2019

الدور الوظيفي:: المشتريات

Demand Planner

ديسمبر 2016 - ديسمبر 2017

Created and launched company’s first open to buy financial management process
• Managed buying and planning of inventory to accommodate average of 30% year over year annual sales growth
• Led brand wide monthly meetings
• Partnered with BI team to develop extensive company-wide data analytics tools and customer facing
information
• Developed and disseminated internal and external forecasting tools
• Collaborated with Supply Chain and Sourcing teams to improve procurement and planning strategy
• Partnered with e-commerce team to develop website
• Communicated

الدور الوظيفي:: النقل والخدمات اللوجستية

Supply Planner

مايو 2015 - ديسمبر 2016

Cargill | Hopkins

الولايات المتحدة

مايو 2015 - ديسمبر 2016

Managed rail and truck inbound supply and logistics for 20 edible oil pipelines to plan while minimizing
unplanned expenses
• Developed and grew multiple relationships with cross functional internal and external stakeholders to ensure oil
supply met customer demand under tight deadlines
• Created and analyzed ad hoc reporting for cross-functional stakeholders
• Managed and presented plant capacity models to ensure demand could be met
• Created, managed and communicated purchase orders to suppliers

الدور الوظيفي:: النقل والخدمات اللوجستية

Analyst

يونيو 2013 - مايو 2015

Christopher & Banks | Plymouth

الولايات المتحدة

يونيو 2013 - مايو 2015

Led store segmentation analysis relative to product or geographical needs
• Analyzed metrics for store rankings to develop strategies that aligned with marketing initiatives
• Developed analysis and recommendations to influence promotional strategies
Barnes & Noble College Booksellers

الدور الوظيفي:: تكنولوجيا المعلومات

Merchandise/Store Planner

مايو 2011 - مايو 2013

Barnes & Noble College Booksellers

نيويورك، الولايات المتحدة

مايو 2011 - مايو 2013

• Partnered with 32 stores to drive strategy to ensure assortment was relevant to customers
• Supported stores in planning off-site sales events
• Prepared and presented company initiatives at trade shows and store manager training
• Ensured stores’ merchandise buying strategy fit the budget

مجال الشركة:: البيع بالتجزئة وبالجملة
الدور الوظيفي:: المشتريات

General Merchandise Manager

أغسطس 2008 - مايو 2013

Barnes & Noble College Booksellers

نيويورك، الولايات المتحدة

أغسطس 2008 - مايو 2013

• Increased sales 11% and 33% to budget in first and second fiscal years at South Carolina
• Increased sales 12% to budget in the first fiscal year at John Jay College
• Selected and ordered products for campus bookstore, athletic venues, and online store
• Created and executed store promotions to drive sales and increase store and online traffic
• Researched market trends, sought out and added new local companies to the vendor matrix
• Met vendor reps to select the product, created purchase orders, and followed up with orders
• Ensured branding standards compliance with University’s licensing department
• Led department using effective leadership, problem-solving and strong communication skills
• Managed purchasing remotely for College of Charleston and The Citadel Bookstores
• Ensured that stores open to buy and months of supply were within company standards
• Trained new employees on all aspects of store operations

مجال الشركة:: البيع بالتجزئة وبالجملة
الدور الوظيفي:: المشتريات

Assistant Buyer

أغسطس 2007 - أغسطس 2008

Barnes & Noble College Booksellers

نيويورك، الولايات المتحدة

أغسطس 2007 - أغسطس 2008

• Maintained communication between vendors, buyers, and stores regarding orders, assortment plans, SKU maintenance, and problem resolutions
• Set up new items in the company-wide ordering system
• Researched and compiled product and sales information to develop assortment plans
• Made recommendations to Manager of Soft Goods and VP of General Merchandise
• Tracked sales to determine buying and allocation changes and replenishment adjustments
• Built relationships with multiple departments to introduce new products and initiatives, developed promotional material, and communicated with store teams
• Negotiated return to vendor opportunities for overstocked product

مجال الشركة:: البيع بالتجزئة وبالجملة
الدور الوظيفي:: المشتريات

التعليم

College of St. Scholastica

ديسمبر 2015

ماجستير، Management

الولايات المتحدة

College of St. Scholastica

ديسمبر 2015

ماجستير، MBA

الولايات المتحدة

The College Of Saint Scholastica

ديسمبر 2005

بكالوريوس، International Management

الولايات المتحدة

Skills

E-COMMERCE

Expert

SALES

Expert

WEB SITE PRODUCTION

Expert

BUDGETING

Expert

MARKETING

Expert

ADVERTISING

Expert

BRAND MANAGEMENT

Expert

COMMUNICATION SKILLS

Expert

FUNCTIONAL

Expert

LEADERSHIP

Expert

اللغات

الانجليزية

اللغة الأم

التدريب و الشهادات

الشهادات

TESOL/TESL/TEFL Certification

Oct 2020

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Susanna Johns

مشاركة سيرتي الذاتية

الخبرة العملية

Senior Merchandiser

Merchandiser

Inventory Planner

Demand Planner

Supply Planner

Analyst

Merchandise/Store Planner

General Merchandise Manager

Assistant Buyer

التعليم

College of St. Scholastica

College of St. Scholastica

The College Of Saint Scholastica

Skills

اللغات

الانجليزية

التدريب و الشهادات

الشهادات

TESOL/TESL/TEFL Certification