kamakshi sushmitha Athipalli

• Working on Walmart E commerce operations globally (U.S, Canada, UK
and Mexico).
• Responsible for smooth handling of customer journey from start
(opening the webpage) to the end (Successfully placing the order).
• Constantly monitor the live status of customer journey by using the
Grafana monitoring tool effectively with less detection time.
• Responsible for handling incident management tools\[whistler,
Xmatters\]
• Having strong knowledge in Monitoring/Observability technologies like
Grafana, Prometheus, Kibana, ELK.
• Responsible for immediately engaging out to the different teams and
taking actions if any issues or errors arise.
• Troubleshoot and incident management during Walmart e-commerce
P1, P2, P3 outages.
• Setup new monitoring and alerting tools.
• Actively participate in the stress tests, which helps in the readiness of
the site during the holiday season like Black Friday sales, Christmas
sales etc. and reported out in case of any issues observed.
• Responsible for Handling the shift and training the new joiners on the
work.
• Configured and optimized Splunk and Grafana alerts, significantly
reducing escalation times and improving incident response.
• Strong background in applying SRE concepts and methodologies to
production application to meet SLO and SLA objectives.
• Troubleshooting the priority incidents and ensure permanent closure of
incidents.
• Working on automation to avoid the toil work of daily tasks.
• Ensure Reliability and availability, starting with metrics and
measurements.

• Analyzed, reviewed and finalized the design on tools implementation,
build and deployment automation for POP and Amazon Cloud front
services.
• Gained Full knowledge on Amazon Cloud front architecture and in
depth knowledge.
• Worked as Linux administrator and maintained large of number of
servers for all the services. Solved multi number of issues and provides
the permanent solution by analyzing it.
• On call Support 24*7 for immediate actions on live network, if any delay
in the system.
• Constantly monitor the live network by using monitoring tools like
AIOPS, Prometheus.
• Have strong exposure and work on AWS components.
• Working experience mainly on Subnets, ECS, VPC, Elastic IPs, VIP,
Security groups and NAT gateways.
• Strong trouble shooting skills in Linux and database.
• Basic networking knowledge, including TCP/UDP and some
understanding of higher-level protocols like HTTP and DNS.
• Constantly improve operational processes and efficiency, by removing
toil work.
• Works on Incident Management.
• Worked and Deployed Intelligent Cloud Edge solution for three
stations.
• Have knowledge on Shell scripting and Python as have done few
automations.
• Developed utilization report using Power BI reporting tools.
• Works with the team to develop, maintain, and communicate current
development schedules, timelines and development status