Sushmitha Shivanand, Marketing Specialist

Sushmitha Shivanand

Marketing Specialist

Marshalscale Engineering Wll

Location
Qatar
Education
Bachelor's degree, B A Economics
Experience
18 years, 0 Months

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Work Experience

Total years of experience :18 years, 0 Months

Marketing Specialist at Marshalscale Engineering Wll
  • Qatar - Doha
  • My current job since October 2019
HR & Admin Executive at Asian Insulation Trading and Contracting WLL
  • May 2018 to June 2019

Perform administrative work, including scheduling,
maintaining files and sorting mail. Compile and employee
record (hard and soft copies), deal with employee requests
regarding human resources issues, rules and regulations.
Arrange visas, tickets, employee mobilization and on-
boarding support (email setup, arrange salary advances,
providing training etc). Prepare various intra-office memos.
Maintain employee database including leaves and on-site
deployments. Handling all administrative activities as and
when required.

Admin at TUV
  • United Arab Emirates
  • April 2017 to April 2018

Responsibilities : Managed and screened phone calls, scheduled internal

HR Assistant at Steel Engineering & Mechanical WLL
  • Qatar
  • September 2016 to March 2017

Perform administrative work, including scheduling,
maintaining files and sorting mail. Compile and update
employee record (hard and soft copies), deal with employee
requests regarding human resources issues, rules and
regulations. Arrange visas, tickets in coordination with PRO
including employee mobilization and on-boarding support
(email setup, arrange salary advances providing training etc).
Prepare various intra-office memos. Maintain employee
database including leaves and on-site deployments. Assist HR
manager with hiring process, posting requirements online and
scheduling candidate interviews.

Senior Document Controller at Al Nakheel Trading and Contracting
  • July 2015 to August 2016

for the Project
Manager LREDC, at Lusail.
Responsibilities : Maintaining QA/QC and monitoring of Documents and
processes, setting up project filing systems and logging,
coordinating with different project offices within the site and
assisting documentation and maintaining records. Generate

Customer Care Associate at HSBC
  • United Arab Emirates
  • October 2013 to June 2014

Responsibilities : Resolving technical issues of support staff, managing and
monitoring calls.

Quality Advisor
  • November 2012 to October 2013

Responsibilities : Used to monitor US agents’ calls and give feedback online
using share point.

Associate at WNS Global
  • India
  • July 2008 to November 2012

(Operations) for Insurance
Process
Responsibilities : Sharing information related to policy maturity, retention,

Customer Care Associate at Allsec Technologies
  • India
  • March 2007 to June 2008

cancelling and surrendering for Aviva life Insurance.
Managed accounts related queries for motor insurance
customers with policy premiums, setting up direct debit,
resolving payment issues and followed up overdue payment
including reminder letters.

Administrator at Site Concepts International Pte Ltd
  • Qatar - Doha
  • July 2003 to July 2005

an International
Landscape firm.
Role :

Education

Bachelor's degree, B A Economics
  • at Bangalore University
  • June 2003

Specialized in B A Economics

Specialties & Skills

Secretarial
Documentation
Receptionist
Administration
MICROSOFT OFFICE
ADMINISTRATION
BANK RECONCILIATION
BENEFITS ADMINISTRATION
CASHIER
DATABASE ADMINISTRATION
DOCUMENTATION
FILE MANAGEMENT
FRONT OFFICE

Languages

English
Expert
Hindi
Expert

Training and Certifications

Web Designing (Training)
Training Institute:
Aptech
Date Attended:
January 2003
Duration:
2 hours

Hobbies

  • Music, Swimming, Watching Cricket, Driving.