Susmita Mullick

English Language Teacher at Yara International School

• Saudi Arabia
• My current job since March 2022

Strategic Assistant to CEO at Harbauer India Pvt Ltd

• India - Kolkata
• June 2020 to April 2021

Prepare financial statements, reports, memos, invoices letters, and other
documents Managing Director.
 Manage basic book-keeping tasks.
 Filing and retrieving corporate records, documents, and reports.
 Organise meetings and prepare minutes of meetings.
 Review the research and data analysis submitted by team members;
required by Managing Director before meeting business associates.
 Researching and conducting data development
 Research and analysis of publishing documents/ news/ related to
business and the summary of those must be submitted to Managing
Director.
 Detailed study of the Business reports and submit the summary to MD
prior to his meetings.
 Monitoring of the practicing business protocols are followed by each
employee.
 Coordination & follow up the tasks/ deadline given to each department.
 Preparing business strategy for new projects
 Preparing progress report out of all master reports of active projects.
 Preparing of performance matrix of PM according to maintain the
protocols for daily-to-daily activities.
 Preparing of data management of conflict/challenges happening in daily
works.
 Preparing Power-point presentations, videos and writing announcement
letters.
 Arrange exit- interviews with employees and be a part of the meeting.
 Arrange staff welfare events and team building events.
 Design and implement overall recruiting strategy.
 Develop and update job descriptions and job specifications.
 Source and recruit candidates by using databases, social media etc and
conduct interviews.
 To administer starter / leaver processes including all documentation,
 induction processes and
exit interviews.
 Design and evaluate performance appraisal and tracking systems.
 Support the implementation of HR systems or databases (HRMS &
HRIS). Send reports to management (MD & FD -HOD) on employee
related data.
 Was a part of the Organization restructuring. Prepared the organization
chart basis their new requirements.
 Conduct training and maintain a yearly learning calendar for each
employee. Also liaise with learning institutes to send employees on new
industrial job knowledge on newer technologies and trends.
 Created a Training and Development Programme to promote ideas and
set a risk-taking tone leading to fostering innovations.
 Encouraged honesty and open communication to enable constructive
feedback.
 Celebrated Diversity at workplace and encouraged cross cultural events
leading to increased employee happiness and higher productivity.

Executive Assistant at NSHM Knowledge Campus

• India - Kolkata
• December 2018 to March 2020

Liaise with internal and external stakeholders to provide Chairman's
availability for meetings. Coordinate with University Heads or AICTE and
other Compliance Body Heads and Members for meetings. Arrange
Governing Body meeting and other quarterly and annual meetings.
 Communicate with Department Heads for update on assignments and
report to Chairman and Executive Committee. Monitor and track
documents, projects, tasks, ensuring attention to time-sensitive issues
and longer- term initiatives, providing succinct background information.
 Take Minutes of Meeting with attention-to-details and make PPTs for
meetings.
 Do competitive research study on Admission and Placement numbers
and generate report for better analysis.
 Assist in AICTE, AISHE, CII, PCI and other regulatory board
documentation and audit. Responsible to do the compliance and work
closely with legal team. Maintain records and data.
 Manage the Student Grievance Cell with a team and address their issues
and get solutions faster, thus by maintaining the reputation of the
organization.
 Organise workshops, webinars, and seminars, events at Campus and off
campus. Liaise with all department heads to ensure smooth
arrangements.
 Preparing financial statements, reports, memos, invoices letters and
voucher.
 Negotiate with vendors for better pricing and manage the cost of events
and other activities.
 Draft emails and letters in occasions of event, arranging a meeting with a
guest.
 Open and sorting of incoming mails, emails and other correspondence for
the Chairman's office. Maintain them by priorities of the Chairman.
 Coordinate with senior management and assist them with approvals from
Chairman. Check documents if they comply with the budget approved
before presenting it to Chairman for final approval.

Executive Assistant at Boston Consulting Group

• India - Mumbai
• April 2015 to April 2016

Schedule meetings, manage logistics and ensure provision of
information.
 Maintain up-to-date and accurate minutes of meetings and progress
status of the action items.
 Managing multiple calendars of the Project Leaders & Principals.
 Ensure that all emails are actively monitored and followed up.
 Travel coordination for the Senior Management team by using
judgment in ensuring compliance with Company's travel policies.
Efficiently arranging visas within stipulated time-period for multiple
countries.
 Managing cars assignment.
 Arranging itineraries, meetings, gifts, etc., for visitors and new hires &
clients.
 Coordination of internal and external
meetings/workshops/engagements
 Liaise with internal functions on a global base to ensure execution of
assigned tasks.
 Preparation and editing of internal and external correspondence and
reports
Business information management.
 Generating Expense Reports for claim of expenses.
 Provides historical reference by developing and utilizing filing and
retrieval systems.
 Maintaining a high level of confidentiality
 Ensure company policies followed religiously to control cost.
 Streamline processes to ensure a better coordination in operations
and making SOPs for future reference.
 Establishing effective working relationships and high standards of
customer service
 Arranging and preparing whole of department business gatherings of
a formal or informal nature
 Organize events for staff welfare and on different occasions and days.
Arrange case teams outings, Global training, and Global conferences
logistics.
 Manage new hire process for contingents joining the team. Create
their employee ids, IT requests and make their introductory itineraries.
 Assist Finance with invoicing and data management for audits.
 Create marketing and promotional materials, both print and electronic
for conferences held for business relations.

Administrative Assistant at CBRE - Project - the Westpac banking Corporation

• India - Mumbai
• October 2012 to April 2015

Maintain up-to-date and accurate minutes of meetings and
progress status of the action items.
 Managing multiple calendars for the India Senior Leadership
team.
 Ensure that all emails are actively monitored and followed up
 Coordination of internal and external
meetings/workshops/engagements
 Maintaining a high level of confidentiality
 Manage travel and expenses of the senior leadership team.
Organize logistics for Global Leadership team while they are in
India for attending business meetings.
 Maintain PR with the Client’s teams on behalf of the CEO &
senior leadership team.
 Managing Branch expense, Travel expenses and invoicing.
 Vendor Management
 Managing Branch expense, Travel expenses and invoicing.
 Manage the facility staffs and Branch attendance.
 Manage facilities for smooth office operations.
 Helps in various government audits.

Guest Relations Executive at Kingfisher Airlines

• India - Kolkata
• February 2010 to September 2012

Maintain PR to help building business.
 Manage the Kingfisher First Counter operations.
 Reservations
 Assist the VIP and CIP travel.