Customer Relationship Manager
Nobroker
مجموع سنوات الخبرة :8 years, 1 أشهر
Role:
* Highly experienced in buying and selling properties.
* Good knowledge of real estate laws and procedures
* Wide knowledge of people management procedures
* Familiarity with marketing techniques
* Ability to convince customers to buy properties
* Ability to develop good relationships with prospective customers.
* Maintained list of available properties and sites.
* Advertised properties for sale in Internet and publications.
* Showed properties to prospective buyers and explained about features and costs.
* Provided suggestions to clients on home renovations, market trends and mortgages.
* Mediated between seller and buyer to negotiate property price.
* Prepared purchase documents and closing documents for clients.
Role: Telesales, Direct sales, Credit card & Personal Loan.
* Greeted customer in a timely fashion, while quickly determining their needs.
* Exceeded targeted sales goal by 90%.
*Communicate sales promotion to customers to grow average customer accounts to increase company revenue.
* Accurately filled out paperwork daily to ensure the credit card process was complete, to find out where we stood for the month on credit cards.
Role: Customer service & Sales, Banking and Insurance sales.
* Generating quality prospects to meet the target daily bases.
* Train agents on company underwriting guidelines, procedures& programs.
* Make outbound sales calls and build effective relationships with customers & co-workers Update the Client Management Systems/CRM database to maintain accurate information Manage an assignedchannel of agents to achieve new business quota each month.