Suzan kamal

-Determine how to implement systems to ensure that they meet the center’s needs effectively.
-Meeting with managers and discussing systems options.
-Training and Support hospital users in using the system
-Solve the problems and test the new updates.
-Controlling Domain Users / Computers
-Controlling Internet Access via firewalls

Additional Tasks:
-Establishing the HR department from the scratch (Templates, policy & procedure, recruitment...etc.)
-Government dashboards related to the HR (Mudad-Gosi-Muqeem-Qiwah....etc.)
- Maintain employee records.
-Developing and training, Resolve conflicts and Ensure health and safety in workplace.
-Administrative responsibilities.

- Creating and implementing the company or organization’s vision and mission
- Setting strategic goals and making sure they are measurable and describable
- Communicating, on behalf of the company, with shareholders, and the public
- Help with home care and internal medicine clinics implementation
- Supervisions on HR, Quality, Public Relations, Marketing and Services department
- Leading both medical and administrative teams to maintain the workflow goes easy and perfect
- Developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives
- Leading and motivating subordinates to advance employee engagement develop a high performing managerial team
- Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
-Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth

-Rating Patients comments by communicating with patients experience departments at our clients hospitals.
- collect data from MOH, DOH, and other privet sectors hospitals dashboards
- analyzing the collected data
- make reports to visualizing data

I was a member of fakeeh team that is responsible for operating ICU department at king abdulaziz hospital, some of my tasks were:
-Sets policies and procedures for training, coaching, counseling, and career development for staff.
Initiates and coordinates goals, deadlines, and projects for their department.
-Develops and implements policies and procedures to improve operations and function of the department.
-Monitors and procures needed supplies for office, reception, mailroom, and kitchen.
Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.
-Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

-Informing patients about delays and waiting times.
-Obtaining patients’ addresses, contact details, insurance information, and medical histories.
-Updating and verifying patient information at every visit.
-Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
-Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
-Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
Performing administrative and clerical duties, such as filing paper