Suzan Kazzi, Head of Group Corporate Communications

Suzan Kazzi

Head of Group Corporate Communications

Al Futtaim Automotive

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Mass Communication- Radio/TV
Experience
26 years, 5 Months

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Work Experience

Total years of experience :26 years, 5 Months

Head of Group Corporate Communications at Al Futtaim Automotive
  • United Arab Emirates - Dubai
  • My current job since September 2019

• In charge of Al-Futtaim Automotive’s internal and external communication strategies for the UAE headquarter including earned and owned media strategies and overlooking communication strategies and activities for the group in 9 other countries in the Middle East, Africa and Asia
• Consistent Agile communication aiming at educating stakeholders about the transformational projects and culture change the organization is going through
• A lead member of the Crisis Management Committee responsible for crisis response in coordination with Group Risk (In charge of all local and international COVID-19 response)
• In charge of internal group events, including high level annual corporate events hosting 1000+ guests, as well as monthly employee engagement webinars attended by 700+ associates
• Responsible for multimedia/marketing productions including internal strategic messaging productions, educational animations, marketing collaterals as well as internal and external ambassadorship videos
• Supporting various corporate departments with their marketing requirements

Head of Corporate Communications at Al Futtaim Motors
  • United Arab Emirates - Dubai
  • My current job since February 2011

• Headed in 2019 the marketing and communication department for Al-Futtaim Toyota and managed a multi-million budget with the support of 10 associates
• From 2011 to 2018, in charge of external and internal communications for Al-Futtaim Motors brands including Toyota, Lexus, Hino, TMH
• Responsible for corporate government lobbying strategy and influencers engagement, mainly in relation to new regulations and sustainable mobility
• Crisis Management (product recalls and service campaigns in addition to false allegation and accident cases)
• Launched the zero-emission Fuel Cell Electric mobility pilot with key government and private stakeholders
• Successfully inaugurated INTERSECT BY LEXUS, luxury brand experience space and restaurant at DIFC.
• Managed over 40 launch events for Toyota, Lexus and Hino models including hybrid alternatives
• Press trips to Japan, USA and Europe
• Maintained highest share of voice in UAE media and grew the estimated PR value of Toyota by 620% since 2011

Scriptwriting/Copywriting/MC/Dubbing/Voice Over/TV presenting/ at Freelance
  • United Arab Emirates - Dubai
  • My current job since January 1998

Master of Ceremony for corporate events (MC), Copywriting, TV scriptwriting, Voice over, cartoon & drama dubbing, TV presenting, singing for audio/video productions.

Head of Public Relations at tamra-C2
  • United Arab Emirates - Dubai
  • September 2007 to February 2010

• Managed a team of PR managers and associates
• Managed the administrative and HR aspects of the PR department.
• In 2008, pitched and won 7 new accounts which increased the revenues of the PR department by 55.13 %
• Directed accounts which fall in various industries such as luxury, fashion, banking, finance, real estate, fashion, MICE, beauty, motor sports…

Senior PR Manager at tamra-c2
  • United Arab Emirates - Dubai
  • October 2005 to September 2007

• Managed the Public Relations activities of Union Properties, Emirates Islamic Bank, Accor Group (Novotel and Ibis Hotels) and Kalium Group of Companies. Developed annual PR Plans, press releases, fact sheets and editorials, in addition to organizing events, press conferences, media gatherings, round tables.

TV Presenter and co-writer at Dubai TV- DMI
  • United Arab Emirates - Dubai
  • August 2003 to July 2005

Presented and co-wrote over 100 episodes of a women oriented televised magazine show featuring medical, psychological, educational, religious, fashion, art, and book review segments, as well as hosting prestigious Arab and Western celebrities from the entertainment, to art, design and fashion industries.

Co-presented an evening entertainment talk show, hosting a large number of Arab stars such as Milhim Barakat, Nawal El Zoghbi, Assala, Jamal Souleiman, Nancy Ajram, Hani Shaker, Sherine Wajdy, and much more …)

TV Presenter and Researcher/ Cartoon Character Voice Over at Filmali and Hazar Production
  • Lebanon - Beirut
  • September 1998 to September 2001

Presented 60 episodes of “Kids Playground”, an educational show for kids including 60 songs and handcrafts segments.
Starred (Voice) in Disney, Warner Brothers and various other cartoon shows.
Worked on creating and preparing programs for Heya TV the Arab female TV station.

Education

Bachelor's degree, Mass Communication- Radio/TV
  • at NDU (Notre Dame University)
  • June 1998

Specialties & Skills

Wellness Coaching
Presenter
News Writing
Media Communications
Dubbing

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Training and Certifications

Personal Leadership Course (Training)
Training Institute:
Al-Futtaim Training Academy
Date Attended:
January 2016
Certified Mentoring Program- Al-Futtaim Automotive Group (Certificate)
Date Attended:
January 2017
Health Coaching (Certificate)
Date Attended:
May 2015

Hobbies

  • Photography