suzan matar, Operations Manager

suzan matar

Operations Manager

Production House FZ LLC

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Administration & Marketing
Experience
11 years, 8 Months

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Work Experience

Total years of experience :11 years, 8 Months

Operations Manager at Production House FZ LLC
  • United Arab Emirates - Abu Dhabi
  • March 2012 to February 2014

Direct and coordinate the operations of the organization, responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.

- Reviewing the organization licensing, contracts, supplier & customer relationship.
- Oversee internal controls to safeguard the assets and resources and keep appropriate records for assets owned and possessed by the company in compliance with all internal and external reporting obligations.
- Monitor the work of various departments involved in production, warehousing, pricing, distribution of goods, and maintenance of equipment and machinery.
- Developing external relationships with appropriate contacts, e.g. auditors, solicitors, bankers, insurance brokers, vendors & customers.
- Support sales and marketing activities.
- Manage PRO duties and responsibilities.
- Manage the organization insurance policies.
- Liaising with auditors to ensure annual monitoring is carried out.
- Follow up the legalization of the company with the lawyer.
- Manage all the financial records; monitor day to day processing of accounts receivable and payable, and the recording of all revenue transactions.
- Preparing monthly management reports in a timely manner.
- Preparation & finalization of Monthly and Annual Trial Balance, Profit & Loss Account and Balance Sheet.
- Manage the preparation of payroll & employees’ leaves & benefits.
- Manage the company’s banks account.
- Managing daily cash flows and implement agreed strategies.
- Recruitment, motivation, and training of the financial staff.

Manager-Administration and Special Projects at Teletech Solutions International
  • United Arab Emirates - Abu Dhabi
  • June 2009 to June 2010

Directing a variety of support functions and services; direct and coordinate the activities of the office; perform independent functions; Confers with management regarding office general administration, HR including recruitment and further issues.

- Ensure client’s requirements are met, and completed on time.
- Manage PRO duties and responsibilities.
- Prepare Project expenses reports on a monthly basis.
- Manage the delivery of office support services and travel arrangements processes.
- Bridge gap between management and staff for career development and training plans.
- Works with internal and external parties to organize the various components needed to initiate, run and conclude major projects. Duties include coordinating schedules and activities, placing orders for supplies and services.
- Manage internal documents circulation among project team members with regards to designated project/tenders.
- Coordinate with the Account/Bid managers to prepare company pre-qualification documents for customers to qualify the company to submit tenders and or register as a supplier for specific products and services.

Internal Audit & Compliance Officer at United Brokerage Company
  • United Arab Emirates - Abu Dhabi
  • July 2007 to May 2009

•Perform audit and compliance tests on the various functions within the company to ensure that internal control systems are in place and working effectively and check to how extent the company is in compliance with the Management, Regulators rules and regulations.
•Recommending improvements in managerial and internal accounting controls designed to safeguard assets of the company.
•Preparation of Internal Audit Reports on quarterly basis and ensure that all supporting documents are kept in the working paper files for the purpose of Head of Internal Audit & Compliance review.
•Preparation of other reports which is requested by the regulators such as Segregation of Client’s money report.
•Perform follow-up work on audit report issues and recommendations
•Insuring the suitable implementation/execution of the Top Management and Board of Directors decisions.
•Participating with teams responsible for developing and updating auditing guides and checklists to ensure their comprehensiveness.
•Preparing the risk management report for the auditor on a weekly basis.
•Investigating customer’s complaint
•Handling correspondence between the company and SCA (Securities & Commodities Authority), and both Abu Dhabi Securities Exchange & Dubai Financial Market.
•Handling Correspondence between the company and the lawyer.

Accountant at AL Hashem Marble
  • United Arab Emirates - Abu Dhabi
  • April 2005 to May 2006

• Responsible for all activities related to accounts payable (aging, preparing payments & reconciliations).
• Daily data entries for project expenses & booking of invoices due to suppliers.
• Assisted in maintenance and completion of general ledgers.
• Negotiating & following up on due accounts.
• Preparing salaries, benefits & leaves to employees.
• Constantly liaisons with major shipping companies for checking the arrival of shipment on time & preparing the documents required for customs clearance.

Head of Accoounting Department at Wytco Floricultural Trading Co.
  • Lebanon
  • October 1999 to March 2005

• Manage implementation of financial management and accounting strategies, plans, policies and procedures.
• Ensure timely processing of all payables/receivables payments & reconciliations.
• Preparing project expenses report on weekly basis.
• Manage the preparation and reporting processes of payroll & employees’ leaves, benefits & SSNF documentation.
• Preparing financial reports and statements, and oversee day-to-day activities of the payable & receivable accounts.
• Preparing subscriptions & payments to SSNF, VAT & Income tax.
• Following up of account balances in banks & preparing monthly bank reconciliation.
• Follow up the legalization of the company with the lawyer.
• Monthly progressive meeting with the external auditor.
• Controlling the inventory.
• Oversee internal controls to safeguard the assets and resources and keep appropriate records for assets owned and possessed by the company in compliance with all internal and external reporting obligations.

Education

Bachelor's degree, Administration & Marketing
  • at Lebanese University Faculty of EconomicalSciences
  • September 2000
Bachelor's degree, Accounting & Finance
  • at Lebanese University Of Economical Sciences
  • September 1999
High school or equivalent, Mathematics
  • at Lebanese Baccalaureate
  • September 1995

Specialties & Skills

Operation
Project Management
Finance
Internal Audit
Administration
FoxPro Software(Account & stock),Microsoft Excel,Word,WWW

Languages

English
Expert
Arabic
Expert