Flight Attendant
Royal Jordanian
Total years of experience :15 years, 3 Months
-Experienced safety Flight Attendant on Airbus 330, 340, 319, 320, 321, Boeing 787, Embraer 75, 95.
-Above Average annual appraisal for customer service (Thank you letters from
passengers and managers), teamwork, being organized, punctuality,
attendance, grooming adherence, Job knowledge, passing yearly safety
exams, and solving problems in a stressful environment on spot with limited
time frame.
-Responsible for the company news and events and ways of announcing them to the public by; writing press releases in Arabic and in English and submitting them to the local and online newspapers, calling the press for following up, then monitoring.
-Taking care of the company’s website; updating information, brochures, and CD Demo.
Main Responsibilities: Organizing formal letters, arranging appointments, coordinating between the clients and the customer service department,
taking complaints by phone calls, letters, or personal meetings and delivering them to the right unit on time, and preparing for managerial
meetings.
Working mostly on Primavera Software for project management, handling construction drawings, formal letters, agreements, and contracts.
Working mostly on SCALA Software for Finance (data entry), and Assistant to the Financial Manager.
One semester Master's scholarship of International Business funded by Queen Rania, and Business Development Center-Jordan-2009; A multinational Business School with high cross-cultural education, focus on Entrepreneurship, and political economy. The education technic focuses mostly on research, hours of background reading, group projects, and class discussion, (graduated with a high degree).
-Team Leader, annual pronunciation competition -Writer, French Department weekly French magazine -Team Leader, French Play and Stage Dance -Graduated on the department Honor List -A Semester Scholarship to Lyon2 University, France (graduated with a high degree)
One semester scholarship in a folk school in Humbleback Denmark-2011, the main focus was on Environmental Studies and renewal energy techniques. The school environment was highly multi-cultural and proactive with many subjects to choose from, which I chose: Photography, Guerilla Marketing, and Current Political Affairs. The school system was free of exams, it only depended on team projects.